Baldwin Inn & Suites

West Springfield, Massachusetts United States of America

Baldwin Inn & Suites
4
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barleytwistery
2 years ago
Great Value in Renovated Vintage Motel! This rating is based on VALUE. I was getting big 3 digit rate quotes from the local chain hotels so decided to look locally. Amy was so pleasant sounding on the phone I wanted to check it out. Near downtown, on Main St, this renovated motel looked great: fresh looking paint, new doors, tasteful colors, cared for parking lot and CLEAN, CLEAN, CLEAN. Amy offered to show me a room: new floors, good lighting, new looking windows, standard motel furniture in good condition, new looking towels, bed clean, nice AC unit, spotless bathroom with new looking fixtures, good refrigerator, microwave, desk and comfy chair. No frills, but nothing missing and all fresh, unworn, and clean. With very polite, helpful service from Amy (she’s a keeper!). And…$85! Woo hoo! Great value. I would definitely stay here again. (My only photo is taken at night.)

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in West Springfield, Baldwin Inn & Suites is in the business district, within a 5-minute walk of Storrowton Village Museum and Eastern States Exposition. This hotel is 1.8 mi (2.9 km) from MassMutual Center and 1.9 mi (3 km) from MGM Springfield.

Rooms
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.

Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
barleytwistery
|1 review
Great Value in Renovated Vintage Motel! This rating is based on VALUE. I was getting big 3 digit rate quotes from the local chain hotels so decided to look locally. Amy was so pleasant sounding on the phone I wanted to check it out. Near downtown, on Main St, this renovated motel looked great: fresh looking paint, new doors, tasteful colors, cared for parking lot and CLEAN, CLEAN, CLEAN. Amy offered to show me a room: new floors, good lighting, new looking windows, standard motel furniture in good condition, new looking towels, bed clean, nice AC unit, spotless bathroom with new looking fixtures, good refrigerator, microwave, desk and comfy chair. No frills, but nothing missing and all fresh, unworn, and clean. With very polite, helpful service from Amy (she’s a keeper!). And…$85! Woo hoo! Great value. I would definitely stay here again. (My only photo is taken at night.)
cgbizzy
|1 review
Kinda gross As I've mentioned in other reviews the only things I really look for in a hotel are clean rooms and well-maintained facilities. The Regency Inn and Suites in West Springfield was neither in my experience. One of the pillows on the bed was out and out dirty, and in one corner of the room the rug was no longer tethered to the floor (see photo). The staff was friendly but until they take basic care of their rooms and actually wash linens properly I can't recommend staying here.
Denise1565
|1 review
Graduation weekend. After my son’s graduation ceremony, we decided to go check into the hotel so we could all freshen up for dinner. You can imagine our surprise when we pulled into the parking lot of the Regency Hotel to find it empty (save a derelict car) and the doors to the hotel locked with a closed sign. I’m still waiting on Expedia to resolve this issue as I was already charged for my room. _
405JeffH
|1 review
Springfield’s last resort This is kind of hotel that makes your wife say, “Keep driving honey, there is No WAY we staying here!” That is to say that the exterior is uninviting. When we arrived, the lights and clock were unplugged, so getting that sorted took a few minutes of experimentation! Interior rooms have sliding doors that open into a former event space that is now a storage area. In our bathroom there was no hairdryer, the toilet paper holder was missing, the fan made unusual noises, and there was evidence of the last visitors (a hair or two) in the shower. On the upside the air conditioning worked, there’s a bidet attached to the toilet (should you dare), the shower worked fine and the toilet paper was of surprisingly high quality.
Explore21273024667
|1 review
Never again! Didn’t feel safe ! Atleast holly the hooker pacing the parking lot was keeping an eye out for us! Lol! Never again! Didn’t feel safe! We at least had holly the hooker pacing the lot keeping us safe! Lol! Mold in bathroom, stains on sheets!Ceiling in the bathroom leaking all night. Ground floor windows have no locks! All the furniture was broken or damaged in some way. Someone was smoking weed in their room. ( not against it, but it was labeled as a smoke free hotel.) currently trying to check out but no one is here and it’s been almost an hour.

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