Comfort Inn Wethersfield - Hartford

Yuk Checked in, go to the room. I always look for cleanliness when staying at a motel…. Toilet was disgusting. Had feces on the rim and it didn’t look like the toilet had a brush used in it. You could clearly see the mold on the inside of the bowl. I went to the desk. No apology. They said no one there could clean it n I would have to switch rooms. Nope not switching. My room should have been inspected for cleanliness before my arrival. I told them to give me the cleaning chemical n I would clean it myself. They bought me some but no cleaning rags. I had to use my room towels to clean. Therefore I had no towels for morning. ( not sure if I even would have stepped foot in the shower just looking at the dingy bath math that sticks to the inside of the shower ). Corners had black mold which means it’s been growing a while and pink mold which is the start of the black mold. Clearly wasn’t cleaned properly. When I checked out I told the desk agent I left the cleaner in the tub and why I had it. Again no apology. I’ve worked in hospitality for 25+ years and have always taken care of the guest. This place don’t care. Carpets in the hall are stained and I mean huge spots, pool was down for maintenance, stains on the ceiling in the bathroom. Breakfast was bleck ….banana and yogurt was delicious. Coffee too strong, eggs and sausage cold, juice was watered down, waffle machine didn’t fully cook my waffle even though I had it in for the full time. It was flaky not fluffy as they should be. I wouldn’t recommend this place to anyone. They definitely need a complete overhaul of this hotel. Shut it fine and do some major repairs. Just nasty.

Go elsewhere A junky hotel, misrepresented in its photos. No proper hotel entrance. Lobby smells rank. Hotel is old, rundown, poorly maintained, really just a partitioned-off section of a larger building, an old apartment building. Pool is out of service. Card keys didn't work - had to return to front desk for them to be rekeyed.

I’m the housekeeping The little room stickers say to request housekeeping since the hotel is trying to conserve resources. So, on day 2 of my 5 night stay, I asked for housekeeping since my large family needed new towels, the conjoined rooms were missing 2 comforters, & the trash taken out. No one came. Requested again on day 3, and again, no one came. So my room started to smell so the front desk gave me the supplies to clean my own room. Besides a decent breakfast, don’t expect much from the housekeeping.

A DUMP BEWARE!!! Please do not book this hole! It’s dirty! It smells like mold and smoke. Our room was disgusting! Feces on the bathroom wall. Stains on chair and carpet. Mold around the bathtub. Towels looked like they had been used! Very sketchy looking individuals in lobby. Looks like a homeless hotel! I slept dressed and did not walk on carpet with out my shoes! Never in my life have I ever been in such a dirt hotel! We left asap in the am after finding an other hotel! Never again will we book a Comfort Inn. That dump should be shut down!!!!

stay as far away as possible.. If i could give 0 stars i would. i was not expecting much but this doesn't deserve anything. at first arrival elevator broken, pool closed, musty smell. Asked person at reception about nearby food places & the response was 'how would i know?' hm perhaps because you work local? rooms were filthy. dusty, dirty, smelled of mildew. Part of our bathroom door door was on the floor under the sink? wonder how long that's been there. and the bathroom lock was broken. stains on linen. carpet was stained & clearly hadn't been vacuumed. all of that would have been manageable for the evening, the real kicker was the ROACHES. got out of the shower & was shocked to see a large roach scurry off the vanity into a crack in the wall. ran out only to see another one, couldn't grab my phone quick enough to snap a photo. i was mortified. a little while later while trying to figure a way out & a baby roach was crawling up the wall. i couldn't fathom sleeping there or my belongings in the room but it was the middle of the night & nowhere to go. we had checked in very late & were out first thing in the morning. spent a total of 9 hours in the building. didn't bother to address the issues with reception as i knew the response would be 'nothing we can do'... judging by the 'owners' response or lack of to all the reviews we wish we read before booking. family had a total of 3 rooms & each room was worse than the next. my brother went to grab a coffee from the breakfast right before running out & the milk was spoiled. not a single pleasant experience.