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MainStay Suites Williamsburg Historic Area

Williamsburg, Virginia United States of America

MainStay Suites Williamsburg Historic Area
3.5

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971robertq
1 year ago
Think twice. Not worth the savings We booked thinking that this would save us some money. It was close to our destination (busch gardens). It was a case of you get what you paid for. Let's start at the beginning. We arrive the lobby looks great. There is construction going on outside so it was a little relief. Come to find out that the pool is not available and they haven't served breakfast there since before covid. These were two big reasons we booked the hotel especially with kids. We go to check in and the front desk lady was very nice. Although they did try to charge me again even though everything was paid online threw priceline. They tried this 24 times. Thankfully my bank put a stop to it. Although they are still trying it even though we checked out a day early. Anyway we get to what would be our first room and it smelt of smoke. In a non smoking hotel. It was bad. Gave us headaches being in the room. The fridge had some strange gunk all over the bottom and was nasty. We read reviews on this place so we checked the beds. The sheets were dirty. We couldn't stay in this room. We went downstairs and asked for a different room. They had to upgrade us because all the other rooms are being taken over by people who are working on the hotel apparently. So we went to a room that would have been a lot better had it just been taken care of. It was a huge room. However the carpets are very worn out with rips. The walls were a few different colors from spotty patch work apparently. Furniture was stained and had rips in it. The exhaust fan let out a ridiculously loud screeching noise that only got louder as it stayed on. But the beds seemed clean we were tired from traveling 5 plus hours we decided we could make the best of it. The first night we heard a lot of noise from the workers stating there. Go look outside and they are gambling and drinking till 11 11:30. They are not quiet about it either. Eventually it stopped and was able to try and get some sleep. As we awoke we are greater to slamming doors and arguing from the hallways. Seems like family's are living here and having a disagreement. This went on for next few days. We finally had enough and decided to leave a day early. Got to be to much would rather just be home. This property needs a lot of work. It needs management that takes care of stuff. I would suggest going elsewhere.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at MainStay Suites Williamsburg Historic Area, you'll be centrally located in Williamsburg, a 4-minute drive from College of William and Mary and 12 minutes from Busch Gardens Williamsburg. This hotel is 4.6 mi (7.3 km) from Williamsburg Premium Outlets and 5.3 mi (8.5 km) from Water Country USA.

Rooms
Make yourself at home in one of the 80 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided on request.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.

Dining
Grab a bite from the grocery/convenience store serving guests of MainStay Suites Williamsburg Historic Area.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
heywouldya
|1 review
Rather sleep in my car Do not stay here. This place is filthy, run down, and full of roaches. We spent about 30 minutes before the roaches took over the room and we had to leave. This place is a dump - don't even look into the old pool area.
Stephen B
|1 review
Do Not Stay Here, Even if Last Room in the Area Imagine the worst hotel/motel and multiple by 10. The room was filthy, smelled, and was in general disrepair. We would have left if not for traveling as a group. I tried to contact the manager, but he was unavailable and never called as requested. The microwave, coffee pot, plates, glassware, and kitchenette sink had not been cleaned. The bathroom was nasty and had God knows what on the wall. Found several active bugs, and suspect mold. If the only rooms available in the area were here, I would drive to Richmond first.
349josephineg
|1 review
Do Not Stay Here! Run away from this place. DO NOT STAY HERE! This hotel had many dead bugs on the floor of our room. We saw a live roach crawling under the refrigerator as we turned on the lights to enter our room. The bathroom had black mildew on the tiles. The toilet seat was stained and cracked. The carpets were filthy and the there were crumbs and food items left from the previous guests. The TV did not work when we first got there, but someone came to fix it right away. They advertised breakfast, but the next morning we were told they did away with that months ago, even though it was still posted on their website. When we booked this place, we were told it had a 4 star rating...clearly not and we should have read the reviews.
jgrotejr
|1 review
Stay Very Far AWAY!!!! Stay Very Far AWAY!!! My first thoughts after checking in was the "Shining". The stench was awful and the hallway was disgusting. Sketchy people hanging out in the hallway drinking and talking loudly on their phones. The room, well the smell followed. No breakfast, no pool, and a half decent room. The bathroom was moldy and smelled. I don't know how Mainstay can let people stay here?!?!? Needless to say, I slept with one eye open as when we checked in the window was unlocked. Yes I should have turned around and left.
971robertq
|1 review
Think twice. Not worth the savings We booked thinking that this would save us some money. It was close to our destination (busch gardens). It was a case of you get what you paid for. Let's start at the beginning. We arrive the lobby looks great. There is construction going on outside so it was a little relief. Come to find out that the pool is not available and they haven't served breakfast there since before covid. These were two big reasons we booked the hotel especially with kids. We go to check in and the front desk lady was very nice. Although they did try to charge me again even though everything was paid online threw priceline. They tried this 24 times. Thankfully my bank put a stop to it. Although they are still trying it even though we checked out a day early. Anyway we get to what would be our first room and it smelt of smoke. In a non smoking hotel. It was bad. Gave us headaches being in the room. The fridge had some strange gunk all over the bottom and was nasty. We read reviews on this place so we checked the beds. The sheets were dirty. We couldn't stay in this room. We went downstairs and asked for a different room. They had to upgrade us because all the other rooms are being taken over by people who are working on the hotel apparently. So we went to a room that would have been a lot better had it just been taken care of. It was a huge room. However the carpets are very worn out with rips. The walls were a few different colors from spotty patch work apparently. Furniture was stained and had rips in it. The exhaust fan let out a ridiculously loud screeching noise that only got louder as it stayed on. But the beds seemed clean we were tired from traveling 5 plus hours we decided we could make the best of it. The first night we heard a lot of noise from the workers stating there. Go look outside and they are gambling and drinking till 11 11:30. They are not quiet about it either. Eventually it stopped and was able to try and get some sleep. As we awoke we are greater to slamming doors and arguing from the hallways. Seems like family's are living here and having a disagreement. This went on for next few days. We finally had enough and decided to leave a day early. Got to be to much would rather just be home. This property needs a lot of work. It needs management that takes care of stuff. I would suggest going elsewhere.

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