Spark by Hilton Winston-Salem University

Winston-Salem, North Carolina United States of America

Spark by Hilton Winston-Salem University
2.5
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Hudgfam
254 days ago
Positive attitude and genuine hospitality make such a difference. Seems to be newly renovated and overall comfortable stay. But the biggest call out that drove me to leave a review were the extremely kind, cheerful and welcoming employees working the front desk both days we were there. Despite one being there at check in, late evening and still the next morning, the positive attitude and friendliness was amazing. There to help, quickly and with a smile. And another so helpful and again, positive and welcoming - both ladies above and beyond, but genuine. Seems so rare these days and was appreciated! I didn't note there names, but the ladies were working the evening of 10/25, day and evening of 10/26. Overall the property was neat and comfortable. Would definitely consider staying again.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Spark by Hilton Winston-Salem University, you'll be centrally located in Winston-Salem, a 4-minute drive from Wake Forest University and 11 minutes from Wake Forest University Baptist Medical Center. This hotel is 8.4 mi (13.6 km) from Hanes Mall and 0.3 mi (0.5 km) from Sara Lee Soccer Complex.

Rooms
Make yourself at home in one of the 89 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.

Dining
A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Hudgfam
|1 review
Positive attitude and genuine hospitality make such a difference. Seems to be newly renovated and overall comfortable stay. But the biggest call out that drove me to leave a review were the extremely kind, cheerful and welcoming employees working the front desk both days we were there. Despite one being there at check in, late evening and still the next morning, the positive attitude and friendliness was amazing. There to help, quickly and with a smile. And another so helpful and again, positive and welcoming - both ladies above and beyond, but genuine. Seems so rare these days and was appreciated! I didn't note there names, but the ladies were working the evening of 10/25, day and evening of 10/26. Overall the property was neat and comfortable. Would definitely consider staying again.
Tawallace
|1 review
First time at Spark by Hilton huge room with very comfy king bed. Crisp clean sheets/towels. Easy access to room from Hwy 52. I love the minimalistic esthetic of the Spark hotel. Brittany at the front desk when we checked in was AWESOME!, friendly &, didn’t stop smiling.
Passenger27968072104
|1 review
Terrible with people workin out of town. They won't work with you if your plans change so you lose your money if you paid ahead with app so I will be tring to find other places to stay. I travel for work so losing a day instead of letting me reschedule is alot of money. So that tells me they don't need my business. This is second time it's happened so no third. I've stayed here alot but won't be staying there anymore. It can't be that hard to reschedule. Just means to me they are to lazy to do so. Most other places will work with your schedule if they can. These guys won't at all
maskin102487
|1 review
Unclean bathrooms, old stains, dust buildup My experience was taxing to say the least. I arrived, after working an eight-hour day and traveling five hours, to a room that had old urine stains at the base of the toilet (both sides). The staff immediately provided a replacement, but it had the same issue. The third room was much better but clearly had not been used or dusted in a long time. The staff member did state that they do not typically have much business. I would expect that there is ample time to clean the rooms, even spot-checking the ones not in use. If I had had the energy, I would have taken the loss and gone to a different hotel. Luckily, I was checking out after two nights. I will not be returning, frequenting any Baymont properties, or recommending to anyone.
33dissapointed
|1 review
HORRIBLE Filthy bedding front desk guy had a nasty attitude they were under staffed and they expect you to be ok with filthy linen on the bed I would never recommend not stay at this location ever again VERY DISAPPOINTED

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