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Extended Stay America Suites Minneapolis Woodbury

Woodbury, Minnesota United States of America

Extended Stay America Suites Minneapolis Woodbury
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Elizabeth J
1 year ago
Don't waste your money! Do Not Waste Your Money!! I repeat, Do Not Waste Your Money!!! One of the worst experiences I have ever had regarding a hotel room. We stayed for a week because I was having surgery and follow up appointments. If I wasn't having surgery 1st thing in the morning after we checked in I would have gone somewhere else. The room was filthy and when I asked the front desk if they could have housekeeping come and clean behind the beds the next day, I was actually told NO !! I said excuse me? Will I can put a request in but they are too busy so I wouldn't count on it! We had just checked in! Unreal! I was having surgery in the morning and was so upset because I didn't have any other options at the time. I asked for an extra pillow and was told NO. Hangers? They are in your room. Um, no there are no hangers! Will I don't have access to them! Bathroom counter cracked and in disrepair. Property in disrepair. No security on the exits. The corporate office should be ashamed to have this property with their name on it! I have worked in the Hotel and Property Management business and I have never come across such inexcusable behavior of the woman at the front desk. I can't remember her name or I would list it in my review. Property overrun by short term renters. Reeks of pot. Dirty. Police were there several times. This property is located in a good area. So I was completely floored by the conditions!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Woodbury, Extended Stay America Suites Minneapolis Woodbury is within a 15-minute drive of Mississippi River and Xcel Energy Center. This hotel is 1.3 mi (2 km) from Woodbury Lakes and 1.9 mi (3.1 km) from Tamarack Village.

Rooms
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Elizabeth J
|1 review
Don't waste your money! Do Not Waste Your Money!! I repeat, Do Not Waste Your Money!!! One of the worst experiences I have ever had regarding a hotel room. We stayed for a week because I was having surgery and follow up appointments. If I wasn't having surgery 1st thing in the morning after we checked in I would have gone somewhere else. The room was filthy and when I asked the front desk if they could have housekeeping come and clean behind the beds the next day, I was actually told NO !! I said excuse me? Will I can put a request in but they are too busy so I wouldn't count on it! We had just checked in! Unreal! I was having surgery in the morning and was so upset because I didn't have any other options at the time. I asked for an extra pillow and was told NO. Hangers? They are in your room. Um, no there are no hangers! Will I don't have access to them! Bathroom counter cracked and in disrepair. Property in disrepair. No security on the exits. The corporate office should be ashamed to have this property with their name on it! I have worked in the Hotel and Property Management business and I have never come across such inexcusable behavior of the woman at the front desk. I can't remember her name or I would list it in my review. Property overrun by short term renters. Reeks of pot. Dirty. Police were there several times. This property is located in a good area. So I was completely floored by the conditions!
Ppatron279
|1 review
Run fast the worst hotel I have visited the stove didn’t work the room was filthy people were using drugs in the hallway the place recked of heavy smokers the toilet was stop up didn’t flush no towels 0/10 dirty
MNHockey M
|1 review
Don't stay here. Do not stay at this hotel unless you love the smell of weed, filth & dated, wrecked rooms. The staff were nice. The beds comfortable. We stated 3 nights and the police visited each day. It is pet friendly. The shower is terrible. The listed amenities should only have fridge stove microwave listed bc there were no coffeemaker or even towels in our room. 1 bar of soap. It was sad and very disappointing.
Mariam K
|1 review
Horrible Hotel The room was dirty, tub dirty, shower head spraying upon the ceiling and out the side, shower curtain broken would not stay closed. Toothpaste on sink, mirror and picture. The room was falling apart! Linens smelled unclean. Looks nice on the outside but so horrible and dirty on the inside! Lobby dirty! Carpet ok and very dirty. I’m so surprised Corporate has not been notified!!!
Sherry J
|1 review
Front desk woman You really need to talk to your front desk lady about customer service you had a guest at your hotel that ordered some food she would not let me go drop it off at his door so she made him come all the way downstairs just because she's on a power trip you really need to have a talk with her and teach her about customer service

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