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Sheraton St. Paul Woodbury Hotel

Woodbury, Minnesota United States of America

Sheraton St. Paul Woodbury Hotel
4

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Klicky222
4 years ago
Hard to review due to covid I'm a Marriott rewards member so burned some points with a 2 weekend getaway here. The hotel is right outside the city and easy access to highway. You can get into the lobby without a key so had to use the intercom to get let in. Our room was clean and spacious for what we needed. At this time they do not clean the room in between nights due to covid. Wasnt an issue for a 2 night stay. The one thing I think they lacked was some sort of breakfast. I understand covid really limits their options but even some sort of brown bag prepackaged grab and go bag would have been a nice gesture. Especially since at the time of our stay all of MN was closed to dine in so we really could have used just a simple snack. All amenities were closed due to covid so I cannot review. I think under different circumstances this could easily be a 4 star review.

Property Location
Located in Woodbury, Sheraton St. Paul Woodbury Hotel is a 4-minute drive from Tamarack Village and 5 minutes from Woodbury Lakes. This hotel is 12.3 mi (19.7 km) from Xcel Energy Center and 15.4 mi (24.7 km) from University of Minnesota-Minneapolis.

Rooms
Make yourself at home in one of the 150 guestrooms featuring microwaves. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Red Rock Grill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Woodbury? This hotel has facilities measuring 3,000 square feet (0 square meters), including conference space. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Coach-6611
|1 review
Business Cable TV went out. Could not watch TV. Boring stay. Called front desk and asked for discount on room or a complimentary breakfast. They would not give discount nor complimentary breakfast. Nice, clean hotel
BSAP78
|1 review
Terrible service, and maintenance This is the second time we have stayed at this hotel, and to say it is a good hotel, is far from that standard. They book rooms without sufficient support staff, the rooms are not well maintained. When service is requested they do a minimal job, or not all. On arriving, there was an empty toilet roll, and no refills, no cleaning supplies, and no available housekeeping. This is after all meant to be a Sheraton…… When requesting housekeeping, we are told that maybe in two days they can get to the room. What? Maybe if we said we would pay them less, they would listen…… As a lifetime Gold member of the Marriott family I expect much more than this.
oscarmondaca
|1 review
Was never checked in and wasted my time driving back home. Never stayed here because they cancelled the reservation right in front of me. I was there for this weekend and apparently they refused to check me in because “I still wasn’t up to age” being 20 and turning 21 later this month. I stayed at other hotels and Marriott properties where they allowed me to check in. So why wasn’t I informed about this when I made a reservation MONTHS in advance? During my reservation process ABSOLUTELY NOTHING was mentioned about age requirements. Judy cancelled my entire reservation right in front of me with no where to go. I get Judy was trying to do her job but she was basically useless to me. Instead of helping me out by calling other hotels around or giving me information what to do, she just showed me the door. Totally unprofessional. Now I had to waste a 2 hour drive home. Thanks for ruining my weekend guys. You better give me my deposit back.
Klicky222
|1 review
Hard to review due to covid I'm a Marriott rewards member so burned some points with a 2 weekend getaway here. The hotel is right outside the city and easy access to highway. You can get into the lobby without a key so had to use the intercom to get let in. Our room was clean and spacious for what we needed. At this time they do not clean the room in between nights due to covid. Wasnt an issue for a 2 night stay. The one thing I think they lacked was some sort of breakfast. I understand covid really limits their options but even some sort of brown bag prepackaged grab and go bag would have been a nice gesture. Especially since at the time of our stay all of MN was closed to dine in so we really could have used just a simple snack. All amenities were closed due to covid so I cannot review. I think under different circumstances this could easily be a 4 star review.
RobA696
|1 review
Disappointing service The hotel is in good repair and staff somewhat friendly but the lack of services at this location goes beyond current pandemic precautions. When booking the room there was no mention of a closed restaurant, no room service, no maid services, no gym or pool or that all public areas are shut off in addition to no lounge facilities such as water or coffee refills. The hotel basically give you a room at top dollar and give you nothing in return. While I appreciate we are in difficult times I can attest to staying at other Marriotts recently and been offered breakfast to go and other services befitting the Marriott chain. I would strongly think twice about staying here until normal service resumes and even then get confirmation normal Sheraton hospitality is being offered.

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