I Will Never Stay at this Location Or Recommend it To Anyone Customer service was awful and poorly trained. I was cursed at by the day manager. I could never get a full set of cookware even when I begged. The district manager was unhelpful and lied about offering a refund for my troubles. Based on my experience and many reviews I've found, I'd suggest staying anywhere else including, the other. I will never stay here again or recommend it to anyone else. As of now I have been brushed off by management regarding my experience and doubt I will be contacted about the many issues I had here.

The BEST Extended Stay in OC! This has been a wonderful place to stay while my Wife and I wait for housing. The staff here are what really makes our stay pleasant. Ashley, Kevin, April and Pedro and everyone are so nice and we love talking with them and seeing their smiling faces _ They are pet friendly here yet it is quiet and safe. It is near lots of restaurants and amenities and for the price and location it couldn’t be better. Thank you so much Extended stay (extended family) for making our stay so special and brightening our days! Five stars! ⭐️⭐️⭐️⭐️⭐️

Wouldn't recommend, especially if you are disabled No utensils or anything in room, not told about them so I had to ask myself. Not told about breakfast or morning coffee, and when I was told about coffee (not breakfast), I wasn't told times or anything. Staff didn't seem to want to be there and preferred to sit chatting around the corner. Disabled parking filled with none disabled, not enforced. I told reception 4 times total, but nothing happened and they didn't enforce it! No utensils at all you have to ask for them all, and when I got the coffee maker, it was faulty they didn’t. Eventually got one three days later on my last day. When I got a replacement that worked it was days later and it hadn’t even been cleaned as it’s still had a coffee bag in it… the wording says they’re all supposed to be cleaned and sanitised clearly not.. No housekeeping and signs on door saying it is due to staff shortage.

Best manager and staff I’ve come across in years This is what I can tell you about the staff here. They are absolutely amazing people and compassionate as well. In particular April the manager has been so great I’m actually shock there are still people out there with this level of respect, compassion, understanding and the willingness to help in anyway she can. Do to some unforeseeable circumstances I’ve found myself having to be here for a longer period of time than usual and April as well as another employee Kevin have done nothing but help me and my family in anyway they possibly can. Really good and genuine people. With that being said the rest of the staff gets the highest marks in my opinion as week. There’s not a single time since I’ve been here (3 months) that a staff member didn’t do everything they could to help with whatever situation. Thanks guys for everything.

It’s visit to Extended stay. Kevin the desk clerk guy made our visit very special from the moment we arrived. He took special care and attention and provided clear and concise answers. He’s awesome. The room was very clean and everything else. I was blown away.