Joey is experienced with working with color and was super nice, easy to talk to, and listens to you. Bonus- he also has the cutest, chillest dog ever. Note: they will tell you this when you call to make the appointment, but it's good to know before you buy the Groupon: if you're getting any color, the cost of the toner is NOT included in the groupon (expect a additional minimum cost of $50, but varies depending on how much is needed for your hair. The toner used for the partial balayage on my mid-length, very fine and thin hair was $60).