Viktoria is a sole practitioner in a small and immaculate establishment. From the beginning I knew this would be a little different than what I was used to . She analyzes your skin and tailors your treatment to your individual needs. I felt like I had begun a journey of skin care not a drop in grooming session. I found this refreshing as many of my previous facials have been at hotel spas, which have wonderful amenities, but the client is offered a set menu of services each with products limited to that price level. Their routines are the same every time, usually dictated by the establishment. This is very different. I am a convert and have already made further appointments. Also, It is a pleasure to spend time with Victoria, who is a lovely woman.