It was my 1st time and was well worth it. He's located inside the park at the dock. So you can get lost if you're not sure of where to go exactly. It includes a tour. Make sure you're going with family and friends versus strangers. It could alter the experience of your tour.
Busch Gardens Tampa Single Day Ticket with FREE Meal
This was my first time going to Busch Gardens and it was ok my kids had fun but unfortunately majority of the rides they wanted to go to were closed such a bummer the food in the cafe was really good though.