The waiting period was approximately 10 minutes. A Valvoline technician approached my vehicle upon my arrival and inquired about the services I required. I informed him that I needed an oil change. He then stated that once the current vehicle was moved, he would guide me in and open the bay doors. Upon entry, he recorded my VIN, and the team promptly began the oil change. He also asked if I was familiar with resetting my oil mileage, to which I confirmed. Approximately 20 minutes later, I completed my payment using a Groupon voucher for a full synthetic oil change, resulting in a savings of $25. He then directed me out of the bay. This location has been my preferred service provider for the past two years. Furthermore, the manager effectively trains employees for management positions at other locations, which I consider a significant advantage.