My husband and I were on vacation and booked this last minute. We were able to confirm available slots on their website before purchasing the Groupon. If you get to the meeting spot a little early, the signs didn't go up indicating the Pink Sails trip until about 15-20 minutes before departure, but we didn't have any problems finding them. Every thing was laid back and casual. We saw multiple turtles! Baked snacks at the end of the trip were great. Crew were friendly and funny! Highly recommend!