We had a great experience at the Thrill Factory. We enjoyed the quieter atmosphere (than another big entertainment place on the west side of Madison,) and the additional entertainment features (e.g. bowling, mini golf, laser tag, etc)
My husband and I purchased a Groupon for our anniversary, but had a trip planned after our dining and didn't have time to stay for the tour. We asked if we could reschedule and not only could we reschedule, but we were given 4 more tickets for others to join us at a later date. So above and beyond! We redeemed these tickets over the weekend and had a great time! The tour guide was fantastic!