I had the facial & neck done by Addie. She was great in the whole experience. Very friendly, thoughtful & caring. The 1st session was my face & neck. I saw the difference! My neck was taken back. Addie took pictures before and after so I could see the diffdrence. I thought the wrinkles would come back in a few days but they would come back in a few days, but they didn't. I bought the package.