Zoots, Newport News

Over the course of 25 years of dry cleaning, the staff at Boston Cleaners has developed an efficient cleaning regime dubbed The 13 Travels of Your Garment. The process begins with a warm welcome, during which the staff enters each item into a computer system before inspecting and sorting each piece. Then, cleaners apply one of 20 stain-removal detergents, clean garments with eco-friendly machines, and steam them to release wrinkles and cook any long-forgotten, pocketed dumplings. Garments are then given a hand finish, inspected one last time, and delivered to their owners in protective packaging.