Shugahill Ice Creamery, Oakland

2635 San Pablo Ave, Oakland, CA 94612

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Shugahill Ice Creamery
1937.1 mi

2635 San Pablo Ave, Oakland, CA 94612

ClosedOpening at 8:30 AM
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About Shugahill Ice Creamery

Once upon a time, a bubblegum-pink catering truck was the only outlet for ShugaHill Ice Creamery's fried fare. Today, the catering truck continues to ferry burgers, barbecue, and seafood around town, but a brick-and-mortar eatery also doles out the sizzling eats. The eatery’s menu grants patrons artistic license over their plates, showcasing meal components such as mac ‘n’ cheese, smoky turkey wings, and po boys stuffed with oyster, snapper, catfish, or sole. Beneath the murals of various sweets that line the walls, main courses culminate in cool hillocks of ice cream, which delight any diner who hasn’t just lost a pet glacier.

Customer Reviews

1.7
based on Groupon 24 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Mark
8 ratings|3 reviews
A friend and I went at around 2:30 pm on 06/01/12. It was a "Now" deal: $15 for $30. My order number was 93810935. It was a very bad experience I’d really like a refund or a credit. They wouldn't honor the coupon deal only allowing us to order $15.00 worth of food. Also, they didn't have/were out of some of the main menu items i.e. chicken, beef. They only had Pork ribs( which were grizzly and tough). Two of the three side dishes we ordered(yams and greens) were lukewarm to cold.
Yolanda
Top reviewer
8 ratings|5 reviews
You didn't honor the full amount of the groupon. I am sure you list customers instead of gaining new customers. It was a very disappointing experience for my family.
Sathid
1 rating|1 review
don't use child labor. the two children who were running the restaurant are completely not qualified to do the job, and are probably not being paid, considering the place is always empty. you are scaring customers away with your bad service and not honoring the groupons that have been bought. you should have stuck with the food truck.
Robin
Top reviewer
36 ratings|21 reviews
Although the staff is sweet, you could use some training in service and food presentation. You should inform Groupon that you are not honoring the Groupon and stop the promotion so people won't come expecting it. We ate there anyway and I am sorry we did. $3.00 for one scoop of ice cream ridiculous. Bringing food from the outside trailer? Health violations! No proper containers to carry food away? Ludicrous.