Wine Country Balloons, Santa Rosa

DO NOT BUY! Check yelp reviews first!! They do not treat their customers with respect. My Groupon says redeemed in October but I still have not gone on their hot air balloon. I scheduled multiple time to have them cancel my flight for different reasons. Hopefully this review can save you all a headache.

I have had this Groupon for over a year and I have not been able to use it. Every time I try to schedule to fly, it gets cancelled. I bought this Groupon for my grandmother to celebrate her 77th birthday so I spent over $300 and I even had to spend an extra $50 to renew my voucher because it expired due to not being able to schedule. My reservation has gotten canceled more than five times and I’m not over exaggerating. All of the cancellations except for one has been due to weather… and I have been trying to schedule throughout the year. The guy Scott who I was in communication with is easy to communicate with and seems helpful but before anyone buys this Groupon, I just want you to be aware on what to expect. I normally don’t write reviews even if I had a bad experience but I don’t want anyone to get their hopes up. I appreciate this business putting safety first and weather is very important when flying but it just seems pretty unlikely that all 12 months have had weather complications.

Amazing,highly recommended

It was a nice flight and Scott the pilot was funny. It was a little cramped in the basket we were in with 6 people. They have you park at a cafe and then charge you a $52 each person transportation fee to drive you a few miles to where you take off and bring you back once you land. It makes this the regular price on their website. No savings for Groupon.