Gun Pulled on Child in Parking Lot. DO NOT STAY HERE. There are drunks outside at all hours, there is rarely, if ever, someone at the front desk. We needed more towels and we yelled “hello” 5 times before noticing the employee was asleep in the back. The room was filthy and the hallways smell like Vegas. We made a reservation 2 months ago to stay for 3 weeks. When we arrived, they couldn’t find the reservation despite us calling to confirm 2x. The fridge would violently rattle at random times, and the shower “squealed” every time we used it. We PLANNED to stay 3 weeks, but we had to leave early because a man pulled a gun out on a child and the child’s mother in the parking lot. I cannot make this up. A longer resident said we were “brave for staying in the hood,” and to “be careful.” We lasted 2 nights.

Worst hotel ever My room was so dirty and not cleaned at all. It smelled like smoke and dog. There was a hole in the ceiling. The dishwasher was coming out of the space it was in. The floor had not been vacuumed or swept you could see whole pieces of dog food. There was yellow stains in the toilet and a dirt ring in the shower. The bed sheets and pillows smelled like dog and the sheets had cigarette holes in them. When I tried to open a window there was no screen on it because the screen was behind the curtain. After walking around in white socks for a few hours my socks were yellow and black on the bottom. The place did not have any staff any time I went to the front desk for assistance there was no one there. I waited for 30 minutes for help from one girl and she comes from outside asking me what I needed then when I came back for more assistance she was gone again. I had to wait up to an hour and a half for someone to get there and check me out because I couldn't stay there any longer. When Cameron arrived he was aggressive and hostile towards me because I was trying to tell him that I wanted to leave and get a refund because of the conditions of my room. He would speak over me and eventually called the cops of me when I was trying to give him my email to make sure I got a refund for my stay. I was also promised a $50 credit by the manager Terry for the trouble I had during my first night stay but I never got that.

Worst hotel I’ve ever stayed in… and I’ve stayed in a hotel with roaches. This place is an ABSOLUTE DUMP! I’ve never felt more unsafe in my life! We left in the middle of the night after listening to banging, yelling, slamming doors. No one available at the front desk … place smells like an old ashtray mixed with booze & cannabis. I’m pretty certain this place is a flop house for individuals without long term housing. Broken down cars in the parking lot, people coming and going at all hours of the day and night. The furniture is BEYOND disgusting! Hallway carpets and elevators are so gross! Do NOT stay here. The pictures are an absolute lie!

They took my money and had no rooms!!! I believe this place double books, so don’t be surprised if you get a call 5min before you arrive and they tell you that they don’t have a room for you. I was also still charged for the room that I never even got the chance to stay in. Later when I called back to make sure I got refunded the service desk assistant was rude and unhelpful. I was able to get what I needed up the street at the SureStay Best Western and they were great and super accommodating.