Best Western Plus Chelmsford Inn

Chelmsford, Massachusetts United States of America

Best Western Plus Chelmsford Inn
4
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NewYorkSunWorshipper
2 years ago
More of a homeless shelter than a hotel Wish I had read the other reviews first as this is more of a homeless shelter than a hotel. As a result, they had to close off the breakfast room so instead of making hot, fresh waffles, they hand you a baggie with cold pancakes to microwave. The breakfast crowd was scary and I didn’t feel safe in this hotel or parking lot. This wasn’t an inexpensive hotel, either, so I recommend you spend your hard earned money elsewhere. Why doesn’t someone make an app to let you know what’s going on so travelers can make informed decisions?

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at Best Western Plus Chelmsford Inn, you'll be centrally located in Chelmsford, within a 10-minute drive of University of Massachusetts Lowell and Concord River. This hotel is 2.6 mi (4.2 km) from Cambodia Town and 2.7 mi (4.3 km) from Lowell Heritage State Park.

Rooms
Make yourself at home in one of the 114 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Dining
Enjoy a satisfying meal at Moonstones serving guests of Best Western Plus Chelmsford Inn. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
NewYorkSunWorshipper
|1 review
More of a homeless shelter than a hotel Wish I had read the other reviews first as this is more of a homeless shelter than a hotel. As a result, they had to close off the breakfast room so instead of making hot, fresh waffles, they hand you a baggie with cold pancakes to microwave. The breakfast crowd was scary and I didn’t feel safe in this hotel or parking lot. This wasn’t an inexpensive hotel, either, so I recommend you spend your hard earned money elsewhere. Why doesn’t someone make an app to let you know what’s going on so travelers can make informed decisions?
traveler51472ck
|1 review
Sleep in your car Not worth the stay. Overpriced and outdated while being in a tough location. They house houseless people in the hotel which is commendable, however the smell and noise along with general crowd in hotel and parking lot did not lend to a comfortable stay.
jamesmH3917VD
|1 review
Find Somewhere Else This hotel is a homeless shelter. Hotel staffed masked up. Can't help yourself to breakfast as the breakfast room is blocked off and there was one option which was handed to us. Our room was clean but no hairdryer. Outdoor seating is negligible and the lounge chairs were worn and torn. There is security on property. This is not what was expected from the Best Western Plus hotel...a brand my husband and I have used for many years.
Ultraman2022
|1 review
Avoid I should have read the reviews closer. This hotel is being used as a homeless shelter. It's more of a flop house than a hotel. I don’t want to sort sound as if I am unsympathetic to the plight of the homeless in America. But when I stay at a hotel with an identifiable brand, I expect the hotel to provide a fairly common hotel experience. This was not the case. Security patrolled the premises, many ‘guests’ appeared to be ‘street people’, breakfast (which I avoided) resembled a nursing home filled with a Medicaid clientele, and ‘guests’ often congregated in front of the hotel or in the parking lot for long periods of time smoking cigarettes. The hotel showed the effects of long-term use as a homeless shelter. The carpets in the hotel were filthy and the building in general showed the effects of long-term neglect.
402mylesm
|1 review
A Poor Excuse For A Best Western Let Alone A Best Western PLUS I would never recommend this hotel as it has now become a shelter for the disadvantaged who are in transition. I understand that this is necessary at times but certainly not to be mixed with travellers looking for accommodations for the night. The fact that this hotel is now what it has become it has definitely had an impact on the standard of the hotel and the quality and cleanliness of the rooms. The amenities and the cleanliness of the room that I was in was deplorable and no one should ever be assigned a room like this. There was mould in the room and the carpet was black from dirt. There was no phone and no effort to provide us with one. The residents were hanging around outside under rooms smoking which was coming into our room, hanging out in the lobby smoking and hanging out in the dining area at breakfast. If you were , going to have a mix of hotel guests and residents, you should be informed of this before you book. It was also observed that the 24 hour security that is there now because of the residence situation was seen fraternizing with them in their rooms and in the public areas. Do yourself a favour and book elsewhere.

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