Holiday Inn El Paso Airport by IHG

El Paso, Texas United States of America

Holiday Inn El Paso Airport by IHG
4.5
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Availability
Jorge D
1 year ago
Regular stay but good service of the personal During my stay in the hotel, I had some inconveniences in my room due to the AC issues and the elevator sounded like it would drop when It arrived on the 4 floor but the reception lady Daniela helped us with a good attitude and was kind and she helped to enjoy my stay in the hotel thanks Daniela work's I would stay in this hotel again

Amenities

Pool - Outdoor
Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at Holiday Inn El Paso Airport by IHG in El Paso, you'll be near the airport, within a 10-minute drive of Fort Bliss and Paso del Norte International Bridge. This hotel is 11.3 mi (18.2 km) from American Consulate and 7.4 mi (11.9 km) from Sun Bowl Stadium.

Rooms
Make yourself at home in one of the 111 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3.00 mi.

Dining
Enjoy American cuisine at Sun City Bar and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
I8508LWaustinp
|1 review
I wouldn’t come here Love the fact that the first thing I got told when I tried to book a room was “there is no point since you have to be out in 6 hours”. I mean I feel like that is my business if I just wanted to sleep in a bed for 6 hours, but that is besides the point since I wanted to stay for a few days. Didn’t get the bald man’s name, but he was EXTREAMLY rude.
Adrian N
|1 review
Bad Service I just got kicked out of the room for doing a “late check out”. Called the front desk twice to ask if there was availability for late check out, it seems like the phone was not working because the front desk would reply and sounded pissed of the second time that I called, They called the room and spoke to the front desk asked about late check out , she said it was at 11 when I asked if we could pay extra to do late check out she said check out is at 11, packed my things on my way to do a check out and the front desk lady sent someone to take me out of the hotel????? What? What kind of service is this. Someone with experience would try to give you options but not the lady who was working on Saturday morning shift on June 29. The towels were yellowish and there was no body wash, hair dryer didnt work. I usually dont mind the little details but in this case I have to point out the faults in their regards.
103staceyj
|1 review
Would not honor free breakfast We were told when we walked in to book the room that our rate included one complimentary breakfast. In the morning, after we ordered, we were told the night clerk was mistaken, and they refused to honor the complimentary breakfast. So instead of them paying for their mistake and poorly trained clerks, we had to pay for it. I’ve rarely experienced such poor customer service.
Jorge D
|1 review
Regular stay but good service of the personal During my stay in the hotel, I had some inconveniences in my room due to the AC issues and the elevator sounded like it would drop when It arrived on the 4 floor but the reception lady Daniela helped us with a good attitude and was kind and she helped to enjoy my stay in the hotel thanks Daniela work's I would stay in this hotel again
YE G
|1 review
No breakfast service any more, the carpet is dusty, the service front desk is very cold attitude. The breakfast service is stoped, but the room charge is still same. The room carpet is dusty. You can tell it has not been good enough carpet washing, vacuum only is not good enough. The front side room face the 10 freeway is very noisy! The front desk girl is very cold attitude.

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