Comfort Inn & Suites Fort Worth - Fossil Creek

Solid Property We were here for a NASCAR weekend at nearby Texas Motor Speedway. Great neighborhood with plenty of services nearby. Easy access to freeway to airports and speedway. Check in was a bit slow as there are several steps needed to be done via the hotel software. Good, helpful staff. Breakfast is as expected for this chain. We felt safe during our stay. Thanks for the great Texas hospitality!

Price Back Guarantee is Meaningless My complaint is with Choice Hotels Price Guarantee. You fill out their online forms and then get no feedback. They send you meaningless emails about their policy's and never refund your money. I will not sign up with any Choice Hotels again unless it's an easy cancel type.

Worse staff and bad manager! Never stay again! This place has the worst manager and the day person at the desks was terrable! I was insulted more than once by 3 different staff one man who claimed he was the night manager (never saw him but once ) yelled and cured at my husband telling him to f off or he would call the police! Shocked ny husband walked back to me and said no way we are giving this place a second chance and we left. I will never stay at a comfort suites anywhere again. The only bright side was the person ms. Kim who we did see work the night shift she was very polite and helpful she needs a raise and a new position. All other staff was rude and unprofessional. Save yourself the headache and book la Quinta.

Nice Place Breakfast was fresh and hot, coffee was strong and delicious, room was comfortable, however would have like bigger pillows, shower was really good. Excellent location near great restaurants and freeway.

I’d give it a zero rating if it existed. Second stay in Comfort Inn and Suites in 4 years. Thought we’d try again after COVID. The hotel was under construction - didn’t know that at time of booking. Only the outer door was automatic. Once in the little cubby space with the luggage cart, the door into the hotel lobby has to be pulled open manually. Fortunately, a nice construction worker helped me since i was pushing a luggage cart. Elevator did not work on 3rd floor. Door keys locked us out on 2nd day - after a long day at a family funeral. Room was not serviced (dirty towels/out of towels, no TP - had to get it myself, full trash, out of cups, no ice bucket). After going downstairs to get the keys fixed (which took 15 minutes because only one person was working and there was a line at the front desk) got inside to get ice bucket to retire for the evening and had none. Ice machine on our floor was broken. Had to wait 15 mins again to get an ice bucket. Maids were cleaning right next door when they saw us leave and still did not clean our room. Paid more than twice for this disaster compared to what we pay for Quality Inn in Dallas and we get a much nicer experience there. Low low water pressure with very few strands of water from the shower head. Couldn’t adjust the flow. Took twice as long to rinse hair. Hair dryer had something splattered on it and wasn’t wiped down. Should have checked the bed sheets but was too tired. Noise from outside was very loud. Didn’t get to sleep until past midnight. Had helicopter circling the hotel (police) and police cars circling block. Missed getting hit by a speeding cop car by feet - no sirens. Miserable experience.