Holiday Inn Express Hotel & Suites Columbus-Groveport by IHG

Quality hotel, great breakfast! Very nice hotel! Clean, friendly staff and room were set up nicely. Quiet atmosphere in the neighborhood. Great breakfast with big selection of hot and cold food. I would definitely recommend staying here! Price per night was reasonable.

If you know Uzma you are blessed! All of the staff that we encountered at this hotel were so kind & welcoming! We forgot my husband’s c-pap machine & Uzma went above & beyond to get it back to us, we would all be lucky to have someone with such a kind spirit in our lives! We would gladly stay again & the breakfast was great which was a bonus!!

Drugs being sold out of room 213 The staff is rude the night shift lady acts like she’s on drugs. There are drugs being sold out of room 213 the staff don’t say nothing cause they are buying the drugs and one of them is having sex with the guy in room 213

Not Using Again Not worth the price. Lots of issues with the rooms - for more customers than just my family. No remote for TV, reported to front desk and told to check back later. After multiple check ins finally received a remote but it did not work. While checking in at the front desk for a remote (multiple times) heard multiple customers reporting issues. One woman walked into her room to find another couple in bed! She was given a key to someone another customers room!!! Typically my parents do not complain about anything. After their last stay however they mentioned they do not want to stay here again - this location specifically.

Do NOT stay here... This was the worst place i have ever in my life stayed. The front desk clerk was one of the most rude people i have ever met. She sent us to a room that was already occupied. We walked into it and saw belonging. We waited over 30 min for a room. I was calm and waiting and she proceeded to tell me to calm down. She kept walking away while trying to get us a room and was eating and licking her fingers and then waiting on me without sanitizer. When i asked for her manager she said you will stand here till your blue in the face waiting for her because I’m not getting her. She told me our conversation is done go to your room. My daughter said pls don’t talk to my mom like that she then started screaming at my 14year old. When the manager finally came out we talked in the hall and she then came out and the manager had to tell her to go back in. Her belly was hanging out of her shirt ... she was liking her fingers and yelling at us. While i was talking to her she “dismissed “ me and told me you want your room or not.... bc i don’t have to give it to you. Hate to inform her she already charged me. This was nuts!!!! She needs to be fired immediately.