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Sonesta Simply Suites Houston Galleria Medical Center

Houston, Texas United States of America

Sonesta Simply Suites Houston Galleria Medical Center
3.5

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Cordy D
2 years ago
Grateful for the wonderful and helping staff. When I first got to the hotel been driven there by uber, I didn't know how I was going to manage. I had my daughter who was just release from the hospital where she just had major surgery. I also had all these medical equipment and suitcase. This specific hotel has a little front lobby before entering the main one to check in. I manage to get everything including my daughter to the first lobby. Then when I was checking in I explain to the young lady at the front desk about my daughter situation and she immediately took action. The young lady was so friendly and helpful with my daughter. She assisted me by taking my daughter to the room in a wheelchair provide by the hotel. Which I didn't know the hotel did, but so grateful and appreciated because my daughter barely could stand. Since we had never stayed at this hotel chain, my concern was. what if the bed wasn't comfortable enough for my daughter. But on the contary, the beds and pillow were extra comfy, the room itself was clean. This hotel will be our place to stay because we still have follow up. So with this being said, I would like to personally thank the whole staff because just as friendly as the check in young lady was, so was the morning crew. Thank you Mr. Jose for having great staff. God willing see again in Dec. Ms C Diaz and Z Devora.

Property Location
Located in Houston (Greenway Plaza-Upper Kirby), Sonesta Simply Suites Houston Galleria Medical Center is within a 10-minute drive of Houston Zoo and NRG Park. This hotel is 6.2 mi (10 km) from MD Anderson Cancer Center and 7.1 mi (11.4 km) from NRG Stadium.

Rooms
Make yourself at home in one of the 122 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.

Dining
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Houston Galleria Medical Center.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Venture45884170057
|1 review
Blood and urine on bedding. No extra bedding. Clean it yourself with their convenient pay to use laundry room. My family and I checked into two rooms. Both were dirty and neither had blankets. The pillows cases and sheets were disgusting with stains. The bed spread has what appears to be a urine stain and pubic hair on it. One of the pillows itself had blood on it. They told me they are out of extra bedding, but I could use the laundry room to wash the bedding myself for a fee. Stay away! Sleep in your car if there’s nowhere else. This place isn’t a hotel, it is the back of a dumpster.
sdbmmb
|1 review
Serious Improvements Needed. This hotel is in terrible condition. I give it one star just because the front desk staff was very nice and tried to accommodate me as much as possible despite the deficiencies of the hotel. The rooms had no bed cover, sheets only. No coffee maker, no hair dryer, no food, no plastic drinking glasses and the hallways had a very peculiar odor to them. Housekeeping was only available if you stayed 7 days or more. I could go on but I won't. Given the price I paid per night I felt that it was almost unfathomable that they were open for business.
mjesf
|1 review
Done In by a Washing Machine. I was here to attend a family gathering and got some work done in the process. Don't let the name (or Priceline's description of the location) fool you. This property is nowhere near the Texas Medical Center and getting to the Galleria from here is a royal pain. That said, Greenway Plaza is nearby. With that out of the way, the room itself was not bad at all. It was large, the bed was comfortable and the internet connection enabled me to get quite a bit done. The staff was helpful in that they provided ideas for where to grab something to eat (Even though I decided upon a Jack's Munchie Meal because I needed that fix.) The were also incredibly gracious. So, how did the washing machine do this property in? Well, it seemed that none of the washers could successfully complete a final spin cycle. As a result, clothes were drenched and took a lot of time to dry. The only consolation for that? Laundry is free. In spite of that, the overall value for the money was good. Would I stay here again? Unfortunately the location does not work for me (Your mileage may vary on that one) and I would plan on doing laundry elsewhere so call this one as a qualified yes (and the deal would have to be as good or better than the one I got.)
diananX5860CE
|1 review
Nice hotel, but not great services. Hotel room was nice and cozy, bed was comfortable. The suite has a refrigerator, microwave, plates, cups, bowls,etc. The front desk staff was very friendly. BUT the downside is that they do not offer breakfast and housekeeping, and for the price, they should.
Cordy D
|1 review
Grateful for the wonderful and helping staff. When I first got to the hotel been driven there by uber, I didn't know how I was going to manage. I had my daughter who was just release from the hospital where she just had major surgery. I also had all these medical equipment and suitcase. This specific hotel has a little front lobby before entering the main one to check in. I manage to get everything including my daughter to the first lobby. Then when I was checking in I explain to the young lady at the front desk about my daughter situation and she immediately took action. The young lady was so friendly and helpful with my daughter. She assisted me by taking my daughter to the room in a wheelchair provide by the hotel. Which I didn't know the hotel did, but so grateful and appreciated because my daughter barely could stand. Since we had never stayed at this hotel chain, my concern was. what if the bed wasn't comfortable enough for my daughter. But on the contary, the beds and pillow were extra comfy, the room itself was clean. This hotel will be our place to stay because we still have follow up. So with this being said, I would like to personally thank the whole staff because just as friendly as the check in young lady was, so was the morning crew. Thank you Mr. Jose for having great staff. God willing see again in Dec. Ms C Diaz and Z Devora.

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