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Extended Stay America Suites Cleveland Great Northern Mall

North Olmsted, Ohio United States of America

Extended Stay America Suites Cleveland Great Northern Mall
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sondrac2015
357 days ago
Sticky fingers The floors was sticky. Inside the refrigerator smelled like cleaning stuff. The tub was slipper how to put a towel in the so I would not fell. The 1st night we left to go eat come back and our Deodorant and one of the vapes we had we taken. I forgot my necklaces one was a chain and the other had a cross Charm and a mary charm. And I called the hotel and the lady at the desk said they did not fine them . So watch your stuff when you stay there the housekeepers have sticky fingers.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Extended Stay America Suites Cleveland Great Northern Mall in North Olmsted, you'll be in the suburbs, within a 15-minute drive of Lake Erie and Westfield Great Northern Mall. This hotel is 12.7 mi (20.5 km) from Cleveland Metroparks Zoo and 1.4 mi (2.3 km) from Rocky River.

Rooms
Make yourself at home in one of the 92 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.

Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in North Olmsted? This hotel has 334 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
amyhL8607NR
|1 review
Don't stay here It's been over 24 hours without a call from manager after my complaints. My 1st observation was the SMELL! Then I found an OPEN CONDOM WRAPPER ON FLOOR! Oh! Found the smell trash/FRUIT under sink still full of FROM LAST GUEST! I was staying two nights between a local healthcare conference. I will make a better decision next year. You get what you pay for.
Pete Z
|1 review
Horrible experience Horrible experience with this hotel. I booked a room with them 3 weeks ago. I'm supposed to leave for my trip tomorrow and tonight at almost 9 pm I get a email that my reservation is canceled. I called and spoke to Nick and he told me that they overbooked and he can not help me. He told me it was corporates problem. I called corporate and they told me to call the hotel that they can not help me. This is horrible service they just kept passing the blame. I wish they told me 3 weeks ago or had the decency to call.
C N
|1 review
Poor Floors were dirty. Carpeting not vacumed, overall cleanliness was very poor. Old mattresses, worn out towels. Did not see any cleaning staff in 4 days. Had to ask the front desk to mop the elevator floor. desk clerks spoke little to no english, hard to understand.
sondrac2015
|1 review
Sticky fingers The floors was sticky. Inside the refrigerator smelled like cleaning stuff. The tub was slipper how to put a towel in the so I would not fell. The 1st night we left to go eat come back and our Deodorant and one of the vapes we had we taken. I forgot my necklaces one was a chain and the other had a cross Charm and a mary charm. And I called the hotel and the lady at the desk said they did not fine them . So watch your stuff when you stay there the housekeepers have sticky fingers.
B6095PBmaryf
|1 review
Do not stay here! The fully equipped kitchen has nothing in it; no glasses, no dishes, no silverware, no pots or pans, NOTHING! I had no idea I had to purchase these items???? The washrag for showering has a huge hole in it. The hallway is so dimly lit in the evening, I almost could not find my room. HAZARD FOR CUSTOMERS SAFETY????? DO NOT STAY HERE!!!!!!

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