Holiday Inn Express Stuart, an IHG Hotel

Pretty good....but..... I actually enjoyed the stay very much except for one thing. My door lock would not respond to my key. Replaced the key several times to no avail. Set me up in a new room if I wanted to move my stuff. However, the door decided to accept the key that time so I decided to stay. However, the door lock was never fixed for my 2 night stay. Staff was friendly and helpful except for that.

Pleased Checked in after midnight. Instead of a sleepy night clerk, the person at the desk was wide awake, professional, and helpful. Room was clean and hot water was hot. Everyone was nice, even the landscaping crew letting me know they were going to run leaf blowers when they saw me outside talking on the phone. Parking well lit.

Don't go here to charge your electric vehicle. Electric vehicle charging stations are installed at this hotel. If you are an electric vehicle charging client, you are not allowed inside the hotel. Really? Not even for a drink of water or a bathroom break. Sad. Wish I had rented a Tesla. Tesla always seems to install at locations that invite electric vehicle charing to the venue.

Read the Reviews! Please read the reviews before you book a stay. Unfortunately, I didn't. Every negative comment you read in the reviews is true, and I can add more. When we checked in for our two-night stay, the first thing I did after entering our room was to switch on the reading light hanging near a comfortable chair. The light did not work. The desk clerk came in to replace the light bulb only to find that the reading light had never been wired for use. The in-room coffee maker did not work, so I went back to the lobby for coffee which, of course, was cold. I took the coffee to the room to heat it in the microwave. I opened the door and began to set the cup on the glass plate when I realized that the microwave had already begun working before I closed the door. Yikes! The ice machine in the hallway worked fine, but the tray covering the drain was missing. One of the positives of the room was that it was quiet. The night clerk, who was very nice and patient with us, had assured us that it would be quiet. Unfortunately for the hotel, it appeared that her replacement was being trained the next day. We expect more of Holiday Inn Express and don't know why this Stuart location has been allowed to continue to operate. Reviews have been negative for years.

Great place with great service, Stayed overnight on our way home in Ocala from Miami airport. Staff very friendly and courteous especially Rose who checked us in. Went out of her way to welcome us. Room was clean, comfortable and quiet and everything worked the way it should. Highly recommend this hotel. Diamond Elite member.