Best Western at Ventura Pier

Scandalous Dump The bedding chronically comes with holes burned in it by cigarettes. The Manager and assistant evidence no interest in running a first-class operation, albeit, the County of Ventura is paying top dollar for these rooms, rooms that are made available to folks who, for a variety of reasons, mostly economic, are in transition. There are no white people on staff and communication with the motel staff can be challenging, oftentimes pointless. Trains start sounding their airhorns at 0730 hrs., on into the late night. Great if you like train sounds,

Homeless Hotel 1/2 the hotel is homeless staying in the rooms doing drug deals! Room was very rundown and not very clean! Homeless also staying in motor homes outside the hotel grounds! For the price of the room I was expecting more!

Unimpressed. Would Not Stay Here Again. We were disappointed upon check-in to learn there were no first floor rooms available, as we both have disabilities. Nor was there an elevator. When we asked for assistance with our ONE suitcase, person who checked us in told us no one could help us due to liability reasons. Fortunately for us, one of the housekeeping staff members assisted us when we asked her directly. The floor plan of the room was ideal with the sleeping and resting area (a chair) separated by a wall divider from the bathroom, closet and desk area. Appreciated the refrigerator and microwave in the room. The bathroom sink was very slow to drain even when just brushing our teeth. There was a huge stain n the carpet as we entered the room. Very unappealing wondering what was in the carpet. We wore shoes in the room at all times. The continental breakfast was ordinary and to be honest, I suspect it gave me food poisoning so I personally would recommend passing on it. Fortunately the property is conveniently located just a few blocks away from the main drag, which is lined with restaurants. Go there instead! The pool was not open to guests and this was not disclosed until we arrived. Probably would not have used it after seeing homeless people congregate night and day around the seating outside the pool entrance. Even though our schedule permitted us to stay several nights, we only stayed one night as there was absolutely nothing about this place to keep us (especially at nearly $200/night). When passing through this area in the future, we will find another accommodation.

Not worth the price We stayed here on a road trip so thankfully it was only for one night. The room was clean BUT the window lock was broken and there was a building directly under our window where anyone could climb up and get inside. In fact there were discarded clothes on top of this building. We did not feel safe at all not to mention the shady looking people walking around. We were worried our car was going to be broken into during the night so we didn't sleep well. The staff was friendly and the hotel is within walking distance of all the downtown shops but I would not stay here again. For $220 a night I can stay at the Crowne plaza on the beach in a much nicer room.....

Not Recommended - Sketchy Place This hotel looked a lot better online than in person. There are sketchy-seeming people hanging around in the parking lot, and it is on the edge of a not so great area. After checking in, we were a little creeped out and we checked reviews by others and read the hotel is shared by a program to give rooms to homeless people during COVID. This was then confirmed by a staff member. This sounds like a valuable program, but we would not have booked this hotel had we known this - bedbugs, lice, etc. The room is small and dark with turquoise and brown decor. The air is super stagnant, so even vaccinated, we worry the air has not exchanged since the last guest slept here. Bottom line - we would not have stayed here if we had other options after reserving online with a different impression and then arriving at 10pm on a Friday.