Perfect Games, Ames

great family fun!

Good food and fun place with lots of entertainment options.

When I received the bill for the extra items (pop, etc.) at my table, it had the discount on the receipt and it came to about $12. So when I got home, I threw the receipt away. When the amount showed up on my credit card, I was charged the full amount. I assumed it was ran that day according to my receipt but apparently it wasn't so I got charged full price, plus what I paid to get the groupon discount to begin with. Talk about a disappointment. I called to see if there was anything they could do and because I failed to keep my receipt, I was out a lot of money. Never believe what you see I guess. I feel like they could have taken my bank statement showing the charge because they would have known the price of the Groupon to begin with, and given me the benefit of the doubt and made it right. Haven't been back since. Proof of having paid for the Groupon in the first point is validated from this email. Obviously you wouldn't have sent this had it been a lie. It didn't help that we had planned on doing the Birthday for my daughter with her dad there but he had died before we got to use it. I'd like to know if someone was able to pocket the difference.

Always a fun time at Perfect Games!