Smart Phone Repairz

Electronics Repair
5929 Burnet Road, Austin, TX 78756 5929 Burnet Road, Austin Directions
+15129021763
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93% of 744 customers recommended

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310 Tips
Report | a year ago
dropped off my S5 for to get my glass repaired. Glass was replaced in 3 hours. I received my phone back at 5pm and by 8pm my screen was turning purple and eventually blacked out. I took my phone back the next day when they opened and they told me that I cracked my LCD screen. They refused to hold themselves accountable for their faulty repair work. I know for a fact that I did not damage my LCD screen as the phone was working properly prior to repairs. I have since taken the phone to another shop and as soon as the saw my phone they advised that I had a pressure crack in the LCD screen due to overheating during the repair process of the glass. Smart Phone Repairz still refuses to fix my phone. PLEASE trust the bad review I am now stuck with a phone that has a nice new glass but a broken LCD screen due to this place. I would have been better off keeping the cracked screen at least I could still use my phone. My phone started to not function properly approx 4 hours after the repairs and they refuse to take responsibility even with a second expert opinion. It is obvious that they do not know what they are doing. PLEASE STAY AWAY. Sure the cost is very tempting but it is not worth it.
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Report | 2 years ago
We did NOT REDEEM this Groupon!! They wouldn't let us use it for the original value (which never expires)!! They quoted us $40.00 for the repair & when we tried to use it they wouldn't!! We had already planned to call Groupon this a.m. Filed w/BBB.
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Report | 2 years ago
Extremely Fast, Convenient, Friendly and Awesome repair job!!!!! The phone number on the Groupon was wrong, so I could never reach them by phone. Had to go in person to arrange the repair.
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Report | 2 years ago
Quoted the exact time 2 completion with super results !
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Report | 3 years ago
Good experience, we picked up the i touch but when we got home the screen went blank. The next day they replaced the glass screen with another new one and it works great. Great customer service!
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Report | 3 years ago
As advertised, they fixed my son's IPOD touch in 45 minutes. Works like new.
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Report | 3 years ago
The service technician was wonderful. Great customer service, and great results.
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Report | 3 years ago
Did a good job with the screen repair.
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Report | 3 years ago
Great service! In and out in 30 minutes.
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Report | 3 years ago
The replacement glass wasn't a good fit several features on the phone didn't work. We didn't realize it until we got home we will have to travel another 30 min back down to their location and be unconvienenced in hopes that they will fix it. We received no receipt so I'm only hopeful
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