Report | 2 years ago
dropped off my S5 for to get my glass repaired. Glass was replaced in 3 hours. I received my phone back at 5pm and by 8pm my screen was turning purple and eventually blacked out. I took my phone back the next day when they opened and they told me that I cracked my LCD screen. They refused to hold themselves accountable for their faulty repair work. I know for a fact that I did not damage my LCD screen as the phone was working properly prior to repairs. I have since taken the phone to another shop and as soon as the saw my phone they advised that I had a pressure crack in the LCD screen due to overheating during the repair process of the glass. Smart Phone Repairz still refuses to fix my phone. PLEASE trust the bad review I am now stuck with a phone that has a nice new glass but a broken LCD screen due to this place. I would have been better off keeping the cracked screen at least I could still use my phone. My phone started to not function properly approx 4 hours after the repairs and they refuse to take responsibility even with a second expert opinion. It is obvious that they do not know what they are doing. PLEASE STAY AWAY. Sure the cost is very tempting but it is not worth it.
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