The customer service was outstanding. The technician seemed extremely knowledgeable and didn't pressure any extra services, merely mentioned them. Was a little disappointed at how I did feel like I was getting sold the services or extra service options by another employee. But overall very helpful and clear.
Report|9 years ago
My experience was not only good but beyond that; as I as I actually arrived quite late due to a landscaper being late to my home prior to my appointment with Auto-Lab and but they were were very understanding and serviced my car anyway. Also; on the way to their shop my car began to have a burning smell so I pulled over and checked fluids that I knew to check and went on to their place and the first thing they did was to check my transmission and let me know it need flushing and only charged me $3.00 for that! I will definitely will return there and will refer them to others. I will be taking my car there to have the transmissions flushed as well. Polite, helpful, down to earth employees and decently priced as compared to area competiters.
From Our Editors
Auto-Lab of Avon’s ASE-certified technicians demonstrate confidence in their services by including a 12-month, 12,000-mile warranty with every repair. As part of a decades-old franchise with locations in five states, they have access to the latest computerized diagnostic equipment, allowing them to identify problems early and accurately and giving them a powerful lobbying ally for when smartphones are elected to Congress. However, Auto-Lab of Avon’s goal is to avoid the need for repairs in the first place through meticulous regular maintenance and inspections. To this end, their auto-care clubs provide customers with free or discounted maintenance services, such as oil changes, tire rotations, and tire repair, as well as discounts on parts and labor.