Chef Tonne

Food & Drink
4447 N Central Expy, Ste 110, Dallas, TX 75205 4447 N Central Expy, Ste 110, Dallas Directions
+12147977523
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25% of 12 customers recommended

Tips

250
7 Tips
Verified
Report | 5 years ago
the food wasn't very good and it wasn't enough to serve 2
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Report | 5 years ago
After looking through the posted menus & selecting the desired delivery week for my family, our meal package was delivered. However, upon inspection of the meals, only one of them was what he had planned on the website. Considering I have 2 children, the new menu items did not bode well for them. The items that he did deliver were cheap and did not have much preparation involved, definetely not worthy of the Groupon price paid much less the "claimed" price charged normally. Several meals had plain white rice and one had sliced tomatoes. I do not need to pay a premium for personal chef services to cook plain white rice (which reminds me of instant rice) much less just slicing a tomato. Upon discussing the issue with him, I simply received a brief statement back without any attempt to bridge the gap of dissatisfaction. Had I gone to a restaurant I would have various options to resolve this situation including adjusting the tip value. However, he required a predetermined tip value prior to delivering the meals but did not offer to adjust anything to reflect my satisfaction or any other method to achieve customer satisfaction. I will most certainly not be a repeating customer of his nor will I recommend him to any of my friends.
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Report | 5 years ago
I emailed my concerns after the delivery on Sunday and have yet to receive a response. The Groupon was for a week's worth of meal, only recevied 6 meals, and they were not the items listed on the their website
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Report | 5 years ago
Food delivered was not even close to the on-line menu. Six days' food was delivered instead of 7 days'. Chicken was dry, unseasoned. Beef was tough, fatty. Very disappointing.
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Report | 5 years ago
Purchased for older parents; they were very pleased.
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Report | 5 years ago
The menu sounded wonderful - but the meals were not good at all. The brisket was almost entirely fat. I received two of the same meals in error - which consisted of dry roasted chicken and black eyed peas and rice that tasted like they had been doused with vinegar. The fish was a plain piece of rubbery fish that had a stale taste. The peas and carrots tasted like they were from a can. This is the first time I've been disappointed with a Groupon.
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Report | 5 years ago
Food was very average and definitely not gourmet. Several containers came with incomplete portions--missing meat. Customer service is horrible and does not make me feel that you are at all interested in resolving shortcomings. This is not about substitution of foods--this is about missing food portions and poor service. There are 10 negative reviews on Yelp and not a single positive one. All were disappointed by either substitutions or shortage of food. Clearly you need to rethink how you're doing business if you hope to ever have repeat customers. I'm a marketing teacher and happy customers and word of mouth advertising are what keep businesses alive and maximize profits. A lesson to be learned!
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From Our Editors

Light trips across the edge of a steel blade as fingertips guide the knife over a row of colorful vegetables. A sharp crunch follows each chop. Droplets of water fly from the neatly diced plants as a hand carefully transfers them from chopping board to mixing bowl. These hands belong to Chef Tonne, who, for almost a decade, has dreamed up an ever-evolving catering menu of international and American cuisine. Guests can put together a menu that complements their taste and event, from prix fixe party packages that assail diners with relentlessly delicious courses to à la carte hot and cold appetizers, side dishes, entrees, and desserts for less formal occasions. Wedding guests can nibble on bacon-wrapped sea scallops during the cocktail hour and later dig in to a glazed-blueberry-chicken entree. Each catered event receives complimentary linens and china. Chef Tonne also handles the cooking duties for everyday meals. The company delivers dinners to doorsteps comprised of locally raised meat, wild-caught fish, fresh produce, and minimally processed ingredients.

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Chef Tonne

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