Toyota - Serra Toyota Of Decatur, Decatur

Continue to remember your customers are “priority one” and not only the most economical but also the “best” form of advertising money can buy.

We felt like we were charged too much for Mobile 1 oil. We asked for a manager to call and explain the charges and never heard back.

Make sure the people who serve others are always kind. One lady was not nice at all it's like I didnt matter at all. And another lady was not friendly at all she was a sale person. She wanted me to get off the computer so she could use it. She said I got someone waiting and I need this computer now. I was trying to print the groupon off that was not right. They really need to operate in excellece

1 hour and 15 minutes is far too long to wait for an oil change and tire rotation. Given the fact that customers had to make an appointment, it should have taken no more than 30 to 45 mins at the most. It was an aggravating experience to save $5 to $10