Diehard Movers, Denver

I was charged for full 3hrs even though they actually took only 1hr to do the move. They never sent me my bill. Completely unresponsive before and after the move. During the move time, they didn't were masks during covid times and made a mess of the service elevator. Very disappointing given they had such 4 stars in Groupon.

Management has no communication with their employees and conducts very poor business. Movers did do a “good” job considering the circumstances. Very late cancellation of original hire and upon reassignment They scheduled, were late, and didn’t finish the job or attempt to finish or complete at a later date or time. Unfortunately I would never recommend DieHard to anybody.

Great guys, prompt, careful and thorough

Let me start by stating the reason behind hiring movers, I was very pregnant at the time. The first discrepancy was one mover dropping my Aspen log bed frame down the stairs because he was rushing, and it's not been the same since. They also broke my antique marble top buffet that I inherited from my deceased grandparents. My grandma had it custom made. I asked them to please secure the marble top to the buffet with plastic wrap ( because the tops aren't secured ), along with my marble coffee table. One mover, the new guy, secured the coffee table. The other mover, who claimed to be seasoned, argued with me about it and refused to secure the buffet. Assuring me that he knew what he was doing. Mind you, this is the same mover that dropped my custom made, Aspen log bed frame down the stairs. After trying to contact the company for reconciliation, they continued to ask me for receipts, dates of purchase, etc. Which I could not provide due to one item being purchased by my deceased grandparents, and the other being purchased 7 years ago. They then severed communication with me and to my understanding weren't willing to make it right. I would not recommend this company to anyone that values their time, money and assets.