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Hourglass Aesthetics
826.5 mi

925 South Cherry Street, Glendale, CO 80246

Closed

About Hourglass Aesthetics


Hourglass Medical Aesthetics is a premier Denver-based clinic specializing in injectable and skincare treatments. Our mission is to enhance natural beauty and promote healthy skin through personalized and curated aesthetic procedures. With a wide range of services, including botox, filler, PRP micro needling, and chemical peels, we are committed to helping our clients achieve their desired results. Our dedicated team is passionate about educating our clients on the various treatment options available, ensuring they make informed decisions. Join us on your journey to radiant and rejuvenated beauty at Hourglass Medical Aesthetics.

Customer Reviews

4.9
based on Groupon 119 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Colby
3 ratings|2 reviews
I am pretty disappointed in this visit. I have gone to several different locations for injectables and this is by far the worst experience I have had. Initially I was quite early and just went to the office to see if they could take me earlier- the person was very rude and rushed me out the door. It is OK if you can't take me in at that time- especially when I knew I was early, but how it was communicated was a let down and rude. Once I returned, we did the consultation and I thought that it went well and that my information was heard but the results are non-existent beyond bruising and pain with no visible improvement. While I do understand that it takes time and perhaps up to 2 weeks- this result is not normal. In my previous experiences I have seen immediate results, with improvement over the next weeks. I believe that little or no injections took place beyond the needle in my face. Pretty disappointed.

Merchant reply:

1 day ago
Thank you for your feedback. We take every patient experience seriously and would like to provide some additional context. You arrived approximately 45 minutes prior to your scheduled appointment time. As noted in our confirmation texts and emails, we kindly ask patients not to arrive more than 5 minutes early due to the size of our clinic and our commitment to maintaining privacy for those currently being treated. We offered you the option to wait in the lobby and also mentioned the café downstairs, which you chose to visit until your scheduled time. Regarding your results, at your consultation we reviewed that your treatment can take up to 14 days to reach its full effect. While some patients notice changes sooner, outcomes and timelines can vary. Your review was posted two days after treatment, well before the typical settling period. After seeing your concern, we personally reached out multiple times requesting photos so we could assess your results and make any necessary adjustments. Unfortunately, we did not receive a response. We take great pride in out work and patient satisfaction, and I would have genuinely welcomed the opportunity to evaluate and address your concerns directly. We remain open to reconnecting and reviewing your results if you would still like to do so. Our goal is always to provide thoughtful care and appropriate follow-up for every patient.
Meredith
Top reviewer
21 ratings|5 reviews
Great spot! Clean, easy to park. Staff is lovely.

Merchant reply:

7 days ago
Thank you for your kind review we hope to see you again soon!
mary
16 ratings|3 reviews
Amazing service and highly recommend!

Merchant reply:

7 days ago
Thank you so much for your great review! Hope to see you soon!
Emily
1 rating|1 review
I had a great experience with first time microneedling.

Merchant reply:

52 days ago
Thank you so much for sharing your experience! We’re thrilled to hear you had a great first microneedling treatment. It was a pleasure taking care of you, and we look forward to supporting your skin goals moving forward

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