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J and E Home Services

10118 Hampton Woods Dr, Fairfax Station, VA 22039 Directions
+17038537395

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Verified
Report | 3 years ago
Select responsive vendors
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Verified
Report | 3 years ago
Do not use! Horrible customer service. Had to wait to reply. Trust me. There are other home services and groupons, use them...
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Verified
Report | 3 years ago
It is not easy to check whether the gutters over the 2nd floor are cleaned well, but they seemed to be perfect. They broke some slate on the roof, but came to repair them punctually. Company is not easy to reach by phone, but when you finally reach them, they are cooperative.
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Verified
Report | 3 years ago
I have called several times just to get an appointment. They have not once returned my call. I understand that they probably are swamped with people who bought the groupon but isn't it also their responsibility to honor the groupons or at least return the call to say when they WOULD be able to do the gutter cleaning?
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Verified
Report | 3 years ago
Very proac
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Verified
Report | 3 years ago
Was extremely difficult to contact, so I almost canceled my Groupon. Finally the Groupon staff intervened, and we hooked up! When the technician came, didn't spend much time on the roof, so I am not sure how clean the gutters are. After a couple of days I received proposals, with pictures, for other work. So it turns out that the technician was busy looking for future business, rather than spending his time to do the job that he came for!
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Verified
Report | 4 years ago
I purchased an $89.00 groupon voucher for a 4,000 Sq Ft home. My home is 3,600 Sq Ft. It was so hard to get in touch with this company to get an appointment. The number listed on the groupon has an answering machine only and no one ever returns phone calls. I was finally able to communicate with this contractor via email. After weeks and weeks, I still had to wait a couple of weeks to receive a reply to my email. When I finally scheduled my appointment with them they came and said that nothing needed to be done or clean in our gutters. Although I had a home inspections telling me to clean my gutters and this contractor came over looked at them and did nothing. About a month later I get an invoice from them for $20.00. I have replied to their email asking what is the $20.00 for, but I can't get an answer. Instead, I continue to get the same invoice saying that I owe $20.00. It feels like I am communicating with a robot. My point is, I purchase the largest square footage groupon (4,000) to make sure I was covered since my home is only 3,600 and they are still saying I owe them money when they didn't even do or perform any work whatsoever. Please avoid this company.
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Verified
Report | 4 years ago
I can not get them to call me back - for two months. Took my money and now no response. Come on!
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Verified
Report | 4 years ago
Getting tired to make Appointment is there way ?
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Verified
Report | 4 years ago
Left several message over the last week and nobody ever called back to set an appointment!!!!
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From Our Editors

J and E Home Services in Fairfax Station has what you need! When it comes to remodeling and revamping your property, their expert carpenters pay close attention to your input so you get just the results you want.

So be sure to call up the helpful service providers at J and E Home Services for all your household fix-its.

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