Up Close Beauty Max

Salon
12804 Gulf Frwy, Houston, TX 77034 12804 Gulf Frwy, Houston Directions
Today 9:00 AM - 4:00 PM Closed All Hours
+12814647260
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84% of 343 customers recommended

The stylists at Up Close Beauty Max in Houston will take your needs seriously and provide you with the best hair remedies possible. Clear up your skin with a relaxing and rejuvenating facial.

Deals (7)

About this Business

  • Hours
    Sun-Mon
    Closed
    Tue-Fri
    10:00 AM - 7:00 PM
    Sat
    9:00 AM - 4:00 PM

Tips

250
131 Tips
Verified
Report | a month ago
I called ahead and made sure that the $20 groupon would apply to my length of hair and texture before I purchased it. The girl over the phone assured me I was covered. When I arrived with my Groupon 20min later, no one in the facility had knowledge that my groupon existed and it took 25min just to get validation to be seen. THEN, just as my hair was about to be washed, a stylist casually stated they would charge me and ADDITIONAL $25 for the length--to which I stated was absolutely absurd, the charge was more than my 'Condition, Cut & Style' groupon I had purchased, not to mention someone assured me my hair length was covered in the deal!!! After ANOTHER 10min wait, they "graciously" reduced the charge to $15 instead, by just stating "we didn't know about the groupon, theres nothing we can do". Since I had already opened the Groupon, I had no choice but to get my haircut so a certificate wouldn't go to waste. The haircut itself was choppy and harsh. It resembled NOTHING like the pictures I had provided, was about 4inches shorter than I requested, and the stylist was so quick, rushed, and careless, that she had completely finished the complete cut and blow dry/style within 20min. The staff was nice, and the salon is clean. The mess I went through was NOT worth it, and its a complete hassle trying to style my hair :(
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Report | a month ago
If you're a regular customer and you bought this $61 full highlights, styles, cuts they won't validated it. This $61 is only for first time customers. They only accept $38 from the Groupon and the difference just went to a waste. It's a bummer I'm their regular customer I have to add $40 on top of it just because they don't make money if regular customer bought Groupon.
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Report | 2 months ago
I normally don't write about a service, however I do have a few things to say. First, my appt. was set for noon, I arrived at 11:40, I had to ask "how much longer @ 12:05" Front desk then went to go ask Cal if he was ready. When he approached me he seemed bothered, in a disgruntled way, didn't look like a jolly person. Usually you can sense a person immediately. During the entire massage, he talked about his fees, and his late fees and so on, then mentions that he doesn't take groupons on Saturdays which then I felt uncomfortable because that is what I purchased. He used a sonic vibrator on my legs and feet and some time on my back. I just feel that if I pay for a massage I am expecting the hands to work miracles not a machine. For that I can just buy one and have my kids or husband use it. did'nt feel that I received my whole hour. We started about 12:10 and he stopped at 12:55 but by that time I was ready to go either way... I will not be returning to this location for any future massages...
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Report | 2 months ago
I loved my facial and my massage! Both practitioners were professional and friendly. The massage really helped my back feel better, and my facial was so relaxing!
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Report | 2 months ago
The services were great and the service providers knew what they were doing. The massage was incredible.
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Report | 3 months ago
Had to argue in order to redeem the voucher. Couldn't do the massage and facial in one visit, had to schedule 3 weeks apart. Customer service very poor. Actual massage service was mediocre & facial was not at all what was advertised. Not worth the savings. Just pay full price somewhere else.
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Verified
Report | 4 months ago
Michelle is so awesome! I purchased the microderm abrasion from Groupon never having done that before, Michelle talked me through every step she'd be doing..was a very good experience. I text her 2 days later to see if I could get an early morning hair appt as I was leaving for my vacation, she text me back and got me in that day (on her off day). My hair was a total mess (seriously). I totally loved everything she did to my...from the color correction to hair cut & style. Michelle rocks!!
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Report | 4 months ago
The staff are nice and friendly.
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Report | 5 months ago
Friendly staff. Very helpful explaining the services offered.
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Report | 5 months ago
I was so pleased with the experience and service I received! They did an excellent job and I thoroughly enjoyed going.
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From Our Editors

In 2010, Up Close Beauty tacked “Max” onto the end of its name, reflecting its continuous dedication to doling out exceptional beauty services. As part of this endeavor, owner Michelle Mai—an experienced hair colorist, extension artist, and aesthetician—guides stylists, skin-care specialists, nail techs, and massage therapists as they beautify exteriors with the latest brands, including Paul Mitchell for hair and Cellex-C for skin.

  • Merchant Photo

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Up Close Beauty Max

Sun-Mon
Closed
Tue-Fri
10:00 AM - 7:00 PM
Sat
9:00 AM - 4:00 PM
Groupon has verified that the customer actually visited Up Close Beauty Max.