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iFix and Restore, Jacksonville

9504 Crosshill Boulevard, Jacksonville, FL 32222

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iFix and Restore
1,048.8 mi

9504 Crosshill Boulevard, Jacksonville, FL 32222

Closed

About iFix and Restore


What services does your business offer and what makes your business stand out from the competition? Collectively, iFix and Restore's highly trained technicians repair more than 10,000 devices a month, drawing from a library of high quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple so customers understand the problem before any work is done.

What was the inspiration to start or run this business? Everyone in this industry is using cheap parts so we at iFix and Restore will set a new standard. We source the best quality parts that are certified to minimize defective rate and maximize customer satisfaction.

What do you love most about your job? We love repairing phones and devices. The most important thing is making the customer very happy. After the repair is done, they leave feeling like they can get back to conquering the world.

What is the best reaction you've ever gotten from a customer? When they refer friends and family to get repairs done at iFix and Restore.

Customer Reviews

4.7
based on Groupon 84 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Marc
5 ratings|2 reviews
The process was fast and the repair was done great.
Jay
1 rating|1 review
Twenty-five minute return. Great service.
Catherine
Top Reviewer
Helpful Reviewer
19 ratings|13 reviews
The job they did in fixing our iPhone was great! Thank you!
Ella
9 ratings|4 reviews
I wasn't greeted when I first entered the store. The man barely even looked at me, didn't ask my name or number and told me to come back in 2 hours. After waiting 2 hours I came back and said he didn't have the right screen to replace it with but he could get it tomorrow. So on day 2 I was able to pick up my phone. Customer service is two thumbs down. The screen seems to be good but I wouldn't return due to the overall experience I received.