Smooth Synergy, Manhattan
139 E 57th St., Manhattan, NY 10022
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Smooth Synergy
92.2 mi139 E 57th St., Manhattan, NY 10022
OpenCloses at 8:00 PM
Parking
Takes Reservations
About Smooth Synergy
End your long work week with a relaxing facial or massage from Smooth Synergy day spa in Manhattan. Hydrate and nourish your skin with a custom facial from this spa. For effective skin care treatments, such as a body wrap, head to this spa. Ditch your foam roller and head on over to this spa for a professional and relaxing massage treatment. Removing unwanted hair shouldn't be difficult. Visit Smooth Synergy for an easy and pain-free hair removal remedy. Looking for the royal treatment without the royal price tag? Schedule your next spa day at Smooth Synergy.
Customer Reviews
4.4
based on Groupon 271 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Guest
1 rating|1 review
Let's start with the fact that I will never set foot in that place again, and I would suggest the same to you.
I came to treat myself with a facial. It seemed like a nice place, very well located in midtown. They were very nice and polite, and gave me a bunch of paper to fill. Seemed "professional" so I did it, although it's not a medical treatment, and I regret I did.
Michelle was polite, but two minutes passed and she already suggested doing "one more" treatment that will be significantly better for me. I asked how much, and she said that I will be charged the same amount that I was charged on Groupon. I said OK. One hour of facial treatment, with the "significant" thing, wasn't that significant. One look at the mirror showed red spots and the mascara leftover, that were still on my face. I wonder what kind of cleaning that was...
I asked about the products she used, and she praised them, telling me she was using them herself. Well, I guess she gets a percentage if she manages to sell them. I won't recommend them, at all.
Then came the big surprise. I went to pay. Now, rather than paying the Groupon amount, which was 49.20, they charged me 60$ plus taxes and didn't ask me if I wanted to tip. Just turned the monitor to my face with 18%, 20%, or 25%... I told the receptionist that this is not what I paid on Groupon, but that didn't help. So I told her what I thought, and told her that this is not right and that I will never come again. Her question was: for 5 $???
I left with a very bad feeling - straight to Bloomingdale's, and gave myself a 150$ treat from Chanel...
Later I got a phone call from Michelle, who tried to "st things" right and make me feel better, telling me that they checked and the last time they had a 49$ deal in Groupon was a year ago. It didn't help that I told her I have a receipt. I was the lier... Well, I do have the receipt, and it says 49.20 on it.
I paid 75$ on a facial that I would pay a dollar for. Actually, I will not go there even if I get it for free.
Lori
Top reviewer
13 ratings|7 reviews
Marina was excellent. Very professional, friendly and experienced. The facility is clean and the atmosphere was ideal for my treatment. I will definitely be back again.
Bettina
4 ratings|4 reviews
very friendly staff, clean environment, professional setting. will go back
Paula
1 rating|1 review
Marina did a thorough, careful and telaxing job and I love the glow my skin has!