Hair Lounge NYC, Inc, New York

Great location, super lovely folks, fab styling.

It was my first and will be last visit at this salon. The service, the whole experience was unpleasant. If you bought a voucher for here please read before u decide to go, don't waste your time and money here. To begin with, I called in to check if they had certain time to make an appointment, by groupon mistakenly showed september appointment calendar instead of August which I did not realize till the employee notified me so she said she will schedule my appointment but when I went for my appointment the staff there claim I dont have any appointment cuz the lady I spoke to did not schedule any appointment for me and blamed it on groupon. Let me tell u these staffs are so unprofessional, that they don't clean the seat when they wash your hair or even the sink. It was so disgusting and unhygienic. I had to ask them to clean it, there were hair all over the place and even in the bathroom. Lack of sanitization and lack of professionalism. Also I bought it for a blowout and a deep conditioning treatment, these staffs don't know what deep conditioning treatment was, just did regular washed claim they did the treatment on me it was ridiculous how they work there but they don't know what their part of the job is. Also the staffs doesn't do good job with beach waves, it didnt even last for 30 minutes since she did it lightly. Overall it was horrible experience from the start to the end, I am very disappointed at their service and place is disgusting. They need to do better job sanitizing, train the staffs well and know how to schedule an appointment for customers cuz that lady wish knew her name but lied straight at my face that it was scheduled when she didnt even do it. I highly DO NOT recommend this salon to anyone, please do not waste your time and money here, you will regret as much as I have. You will find way better salon at same price with better service!

thank u so much tammy shes know what shes doin real pro in my hair im so happy i definately come back 🙌🏽 to all staff sooo nice and friendly... guys try it.. u will nver regret they are so good hair dresser..

They did a nice job on my keratin treatment, but added additional charges that basically doubled the price of the Groupon.