From Our Editors
Mohamed Elsayed began to professionally dissect computers at age 16, accumulating enough technical expertise to open Sunset Computer Works a decade later. Alongside expert staff members who share his congenial attitude, he now patches up all manners of electronics, ranging from smartphones and security cameras to Macs and video-game consoles. Consistently studying, Mohamed keeps abreast of the latest and least costly methods for restoring screens and software. His interview in the Rocky Mount Telegram assures clients that he'll examine "pretty much anything that has got a motherboard in it or a circuit board." Because he prefers to fix products onsite rather than work on them as he travels the country in a sloth-drawn carriage, he can guarantee a 7-day turnaround on most items, including iPhones.
Mohamed marries his overarching knowledge of all things wired with a fair-minded approach to repair fees. Complimentary diagnostics ensure that customers don't pay if their equipment requires no maintenance, and flat-rate prices often cover all aspects of hardware and software work. Employees strive to remain neutral in a world of brand alignment, refraining from making unnecessary purchase recommendations or speaking via iPad recordings of their mouth.