Moon Maids Cleaning Agency

House Cleaning
3525 Del Mar Heights Rd, San Diego, CA 92130 3525 Del Mar Heights Rd, San Diego Directions
+18586333924
This place has not been rated by customers.
64% of 25 customers recommended
Closed Merchant This place is closed.

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9 Tips
Verified
Report | 4 years ago
They were great, really accommodated my busy work schedule and did a great job cleaning the place!
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Report | 4 years ago
The cleaner was great. The organization is terrible. Took days to get ahold of anyone, and when I was finally able to talk to someone, they were booked out for months. They were supposed to call me before billing me for cleaning extras. They never called, they just billed me. Would not recommend them.
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Report | 4 years ago
They took forever to schedule (Months) then the first clean was so so, and she was late. The second one no one even showed up. If you are relying on this service it is not reasonable! They did finally do the second clean and it was a better job, but very unprofessional customer service!
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Report | 4 years ago
They went above and beyond my expectations!!
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Report | 4 years ago
Very good job
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Report | 4 years ago
Arrived on time and did a good job.
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Report | 5 years ago
They did a terrible job. I was so dissapointed. In 4 hrs they did what I do myself in 2 hrs. They just did the light surface cleaning. I told them to concentrate on the bathrooms 3 but didnt even touch the shower area or the shower doors. Vaccumed upstairs but nothing done downstairs, no dusting at all. I left the house so dont really know if I got my 4 hrs worth.
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Report | 5 years ago
Luz was great and helped make up a bit for the no show of the 2 other maids for the first appointment I set.
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Report | 5 years ago
some communication problems but worked out in the end
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From Our Editors

Although they hold all of their professional housekeepers to a high standard of excellence, Moon Maids Cleaning Agency doesn’t clean homes with a one-size-fits-all approach. Rather, the cleaners emphasize flexibility, anticipating that different owners will have different needs, different personalities, and differently tempered sea lions living in their bathtubs. So they train their staffers to customize cleaning sessions to fit virtually any job, from cleaning and refreshing kitchens, to removing garbage, to cleaning entire homes floor to ceiling. Additionally, the staff keeps both human and pet occupants safe and comfortable by offering green, earth-friendly cleaning products at the client's request.

Moon Maids further proves its care for clients with its strict background checks. Before donning Moon Maids’ signature red apron, each staffer has to pass a rigorous screening process.

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