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Wilderness at the Smokies

1424 Old Knoxville Highway, Sevierville, TN 37876 Directions
+18773259453

Located in Sevierville, TN Wilderness at the Smokies provides high-quality services for hotel guests. Pay a visit to the fitness center and stay energized and fit during the duration of your stay. Call now to book your stay!

Offers (5)

Tips

Report | 9 months ago
Very clean, friendly staff, and good food in the restaurant
Report | 10 months ago
Awesome place to bring kids. We never had to leave the resort.
Report | a year ago
This is more of a reflection on Groupon than the resort. We booked a room for our family of 6 and was charged an additional 30 plus taxes for each person over 4. The resort said we would have to contact Groupon. Groupon stated that it was “in the description under the fine print.” This was my fist use of Groupon but do not like the idea of having to read the fine print under the fine print.
Report | a year ago
Staffing could use some improvement. Overall, location was clean.
Report | a year ago
The water park is a Trojan horse for you to be asked the ENTIRE time about purchasing a timeshare through Wyndham. Not suggested, go spend your money at great wolf lodge where they actually care about your family and experience. They’re not just trying to sell time shares. ALSO Groupon fails to mention you’re not staying in the building that the water park is in. The building is down the road!
Report | a year ago
Buyer beware, if you like to be scam then go to the wilderness. So much misinformation that you don’t find out until check in first check in at 4:30 check out 10:30 don’t even get a full 24 hour stay. Pay full price for a water park at stone hill not even open to use. I will never spend another one on my hard earn bills at this place ever again.If I could’ve got my money back I would’ve
Report | a year ago
There was bed bugs in my room. Roaches and unclean room second room and its bad because it was my first time there and groupon received pictures and i never received anything back about it.
Report | a year ago
2 stars cause of price & Mouse in our room!! 😬 very expensive, staff was friendly and place was clean
Report | a year ago
Positives- Rooms were spacious and very clean. Loved the theme. -The passes that were included were nice because my kids got a ton of use out of the games included. -The waterpark was pretty big and had a lot to do for different age groups, my 3 yr old and 10yr old had a blast and didn't feel bored/unable to ride something because of their height/age. - Lifeguards were EVERYWHERE and they provided life jackets for free. -Check in was easy with the groupon purchase. There weren't any loopholes or hidden fees. - The shuttle is nice, runs every 5-10mins and its free. - The thirsty miner restaurant was pretty tasty and worth the $16. My kids ate free which was nice. -The resort manager was awesome and replaced my kids play card that he misplaced and even added credits to it so they could play more. - The arcade was massive and a lot of fun. Negatives- It doesn't tell you which building you stay in. You have to wait in line to be told you are to go to the other building and check in and they take a while to check you in so the wait is long. -The bathroom in our room was TINY and the lights flickered on which made me worry about the electrical work.. - The a/c unit was very loud in the room. - RETURN THE TOWEL CARDS. Or they charge you $25 per towel card. I know it says it on the fine print, but just saying in case you don't read that. - The Waterpark area was highly chlorinated.(if that's a word idk) So much so that it made me nauseas. - Not enough seating in the waterpark. - Security lockers were ridiculously pricy. 15-20 bucks for the day. - Room service was not very good. Tasted like school cafeteria food and was over priced. $4 for a 2liter of pop. No thanks. Conclusion- I would definitely come again. We had a good time and the deal was too good to pass up. However, we would probably go when the outdoor water area opens instead of just going to the indoor part.
Report | a year ago
Rooms were fine-nothing fancy- great to have a fridge, microwave. Restaurants at the facility are overpriced.The groupon deal is actually at the Stone Hill Resort. You have to take the shuttle to the actual water park. Housekeeping totally sucked, beds were poorly made,floor was sticky, if you stay for more than one night your doesn’t get service till you leave. Waterpark was great! Kids loved it!

From Our Editors

This hotel's deluxe suites are a hit amongst frequent travelers. The hotel has an on-site business center for conference calls and daily work tasks. Wifi is on the house at Wilderness at the Smokies, so you can stay connected on your mobile device.

Work on your lifting technique or your tree pose in the hotel's fitness center. At Wilderness at the Smokies, you can lounge poolside and take a relaxing swim.

Staying in? Order a meal off the room service menu and enjoy a tasty meal in the comfort of your room. This hotel features a full-service, on-site restaurant that serves breakfast, lunch and dinner.

Traveling with a large or small group? The many parking options nearby can accommodate all of your vehicles. So if you're looking for a great lodge for your next vacation, expect the extraordinary at Wilderness at the Smokies in Sevierville.

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