Zoots Dry Cleaning Boston

Dry Cleaning
1484 Main Street, Waltham, MA 02451 1484 Main Street, Waltham Directions
Today 8:00 AM - 5:00 PM Closed All Hours
+17818948448
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77% of 31 customers recommended

If your dry cleaner is getting on your nerves, then consider switching to Zoots. Their location in Waltham values customer service first, so you're always happy.

About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    7:00 AM - 7:00 PM
    Sat
    8:00 AM - 5:00 PM

Tips

250
10 Tips
Verified
Report | 3 years ago
Their prices were very high--and not competitive
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Report | 3 years ago
I will not return to Zoots. Their prices are higher than other dry cleaners with MUCH lower quality of service. I frequently have items tailored and was excited to have a tailor/dry cleaner that delivered and was open on Sunday. However, when I received the items back that were to be tailored, nothing was as expected. The new stitching was messy and already coming undone, with loose thread ends hanging off of the clothing. In addition, I was having the sleeves of jackets shortened and they had been altered to clearly different lengths with uneven lines.
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Report | 4 years ago
They picked up some laundry for dry cleaning on a Tuesday. Only a portion of it was returned on a Friday. After several calls and false promises the remainder were finally returned on the following Tuesday. Nice people, but lousy service.
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Report | 4 years ago
I went to the Waltham Location and it was very convenient for me.
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Report | 4 years ago
Darwin, the manager in Waltham, is a very polite, guy, who does a nice job,,,,
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Report | 4 years ago
Great customer service from Zoots driver managing home deliveries in our Lexington area. Simply outstanding, as a matter of fact!
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Report | 4 years ago
Zoots does not confirm a price for your article of clothing. They only give a range for what it could cost. Which means that you could be charged the maximum in the range but won't know it UNTIL you pick up your clothes. I have NEVER been to a dry cleaner that does not tell me what I will be paying for my clothes to be cleaned at the time I drop them off and tells me a range for what I would pay. This takes advantage of the customer as it gives Zoots the option to charge more. The customer should know up front, what he/she will be paying.
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Report | 4 years ago
I would pay more to get better cleaning and pressing.
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Report | 4 years ago
Customer service people very nice and helpful. BUT when a lady w a strOller, a dog, and an armful of dry-cleaning is trying to walk in the door, don't just stare at her blankly...offer to help! You will earn a lifelong customer AND the positive (or negative) chit-chat of a playground-going mom!
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Report | 4 years ago
Prices too high
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From Our Editors

The staff at Zoots Dry Cleaning extracts stains and stress by pairing eco-friendly dry-cleaning services with the convenience of extended evening and Sunday hours, 24-hour drop-off and pickup services (available at most locations), and an automated drive-thru system. Team members clean clothes, draperies, bedding, and rugs with a biodegradable solvent as opposed to harsh PERC chemicals, and some staff are trained to expertly excise stains from the delicate lace and beadwork of bridal-gown bodices. Most stores also have a tailor on location who is able to alter ensembles in a snap. Customers get e-mail notifications when orders are ready or they can download a smartphone app to keep a close eye on the status of their dirty laundry.

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Zoots Dry Cleaning Boston

This is one of the most popular merchants on Groupon and is highly recommended by customers
Sun
Closed
Mon-Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Groupon has verified that the customer actually visited Zoots Dry Cleaning Boston.
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