A Chat with Ideal Devices
What services does your business offer and what makes your business stand out from the competition?
We believe in transparency. We are eager to answer any and all inquires pertaining to our services. We stand by our services and warranties. We only deal with top quality suppliers. We pride ourselves in delivering a premium customer service experience to ALL of our customers and clients alike.
What was the inspiration to start or run this business?
We saw a void in the operations of most repair shops. Where customers are either treated poorly or indifferent. Prices are either very high, surpassing actual value, or cheap with defective parts. We strive to provide a welcoming experience and affordable services.
What do you love most about your job?
Bringing a device "back to life". Having a device come in shattered and dented from drops and having it leave in a condition eminent to brand new. This also has an effect on the customer that either puts a smile on their face or at the least gives them satisfaction.
What is the best reaction you've ever gotten from a customer?
"EXCELLENT Service, affordable prices and very accommodating! GREAT Company!" -Written on our FB page. We strive to offer this experience to everyone.