A Chat with Open Source Technologies
What services does your business offer and what makes your business stand out from the competition?
Our Technician’s have been working in the industry for several years. They are courteous and accustomed to being in peoples places of business and homes. Our technicians know what they’re doing. “Don’t waste your time with a Geek, Call a computer Expert.”
What was the inspiration to start or run this business?
Having worked with the big-box stores I came to the realization that they are driven solely by profit, not the customers happiness. We take the time to understand the issues, fix them and help explain what happened so it may be prevented in the future.
What do you love most about your job?
When we get on-site people are stressed and worried that they are losing valuable time on their computer systems. Knowing that we can calm them down, correct the issue and help prevent it in the future is rewarding.
What is the best reaction you’ve ever gotten from a customer?
The IT industry is widely known as being a “Thankless Industry” it can be difficult at times but we take a personal approach with our customers and are often thanked beyond what we expect. We often receive Christmas cards and homemade treats from customers.