Hotel Albuquerque at Old Town

Albuquerque, New Mexico United States of America

Hotel Albuquerque at Old Town
4.5
Availability
Susan P
1 year ago
Fantastic services as soon as I arrived! Just arrived and the service has been fantastic already! Janelle helped me check in and has the best concierge / customer service approach! She is helpful, humorous, offered me cold water after a day of flying, and helped me with a discrepancy in my booking quickly and graciously. It haven’t been treated this well at a hotel in ages! Then, Laney valeted my car and brought my bags to my room. Again, friendly, personable. Wow! This hotel knows how to hire talent!

Amenities

Pool - Outdoor
Spa
Restaurant

Property LocationWith a stay at Hotel Albuquerque at Old Town in Albuquerque (Sawmill Area), you'll be a 4-minute drive from Albuquerque Convention Center and 7 minutes from University of New Mexico. This hotel is 10.2 mi (16.4 km) from Balloon Fiesta Park and 6.8 mi (10.9 km) from ABQ Uptown.

RoomsMake yourself at home in one of the 188 guestrooms. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

AmenitiesTake advantage of recreation opportunities including an outdoor pool and a hot tub. This hotel also features concierge services, gift shops/newsstands, and wedding services.

DiningEnjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Albuquerque? This hotel has 39719 square feet (3690 square meters) of space consisting of conference space and meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Susan P
|1 review
Fantastic services as soon as I arrived! Just arrived and the service has been fantastic already! Janelle helped me check in and has the best concierge / customer service approach! She is helpful, humorous, offered me cold water after a day of flying, and helped me with a discrepancy in my booking quickly and graciously. It haven’t been treated this well at a hotel in ages! Then, Laney valeted my car and brought my bags to my room. Again, friendly, personable. Wow! This hotel knows how to hire talent!
Jessica G
|1 review
Fancy Stay in ABQ. Very clean and accommodating. This is more a resort type stay than your typical hotel. For example, laundry service versus washer/dryer self serve. Pool area is beautiful and clean. Hotel room was modern, everything worked well and was very clean. There are a couple restaurants onsite, the staff were really friendly and helpful, food was amazing. Walking distance to old town ABQ. The only thing I would note is there is an additional $20 (or so) per day for a resort fee. If you’re budgeted you may want to confirm this oat booking.
mike d
|1 review
Great hotel! The hotel was wonderful and clean and the balcony view we had was great to see hot air balloons in the morning. The courtyard was very nice to relax and Gardunio’s restaurant in the hotel had great foils and was open early and late to accommodate our schedule. The servers were very friendly and continually checking on us. We had Kaelie serving us both nights for dinner and she was super helpful! Beautiful hotel! We’ll set up for events. We stayed here once before and prompted our stay again.
mishaklein
|1 review
Beautiful, calm surroundings in the middle of everything We've stayed at two other Heritage hotels, and each one was better than the last. What a difference it makes to stop on our road trip in a place that is beautiful, well designed, easy to access, with excellent service, and right near everything we needed, including the overwhelming delicious food options across the street at the Sawmill. Our only disappointment was the breakfast at the hotel restaurant (wish we'd gone back across the street!), which was dull.
Celtickimi
|1 review
Great afternoon and the hotel Albuquerque Had a great experience at the bar today with Jennifer and Lucretia. Not only did they fix great drinks but they were very knowledgeable and very friendly. They were happy to share their opinions on all of the menu items and they were absolutely spot on with their reviews.

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