Comfort Inn Alton near I-255

This location had made changes They now have flooring not carpet in the room we had. It was a King. I spilt my water & grabbed our paper towels to clean it up & was surprisingly disappointed at how dirty the floor was. This would be so easy to swifter it after each customer. The shower doors were walk in which was great but the doors did not slide very easy. They now have the air conditioner on a wall control so there is no way to have a fan run thru the night like last time. We were on the far end & I totally forgot how close to the train track we were. I did not hear any after midnight. They have a lot of workers staying there & found out one man stays in his car back by the hotel door as he doesn’t like his roommate. Front desk gals were nice as usual & a cleaning lady got her a plate of breakfast & put it away for later. She was real nice too. Just glad most of the breakfast eaters were already gone.

Horrible Halls and rooms all smell of stale cigarette smoke. Our room smelled of marijuana. Received another room. Floor sticky, one towel, no hot water and tub drain clogged. Walls beat up and carpet soiled. Night clerk nice but a terrible experience. Do not stay here.

Less Than Expected! The hotel is average, appeared to not have been updated in years. Due to Covid 19, the in-door pool was closed. There was no hot breakfast, instead, frozen breakfast sandwich's (that had to be requested at the front desk), yogurt, packaged pastries, juice, cereal, milk and coffee. The room room was ok, beds comfortable, room appeared to be clean. That is until my grandbaby dropped an item behind the nightstand and found a used condom and other grim behind it. I was appalled! Especially since my 9 year old grandbaby found it. I took a picture (see attached) and marched to the front desk. I showed the picture to the clerk, then asked to speak with the manager. The manager was very apologetic and stated the rooms are supposed to be cleaned and checked by a supervisor. Obviously, the condom was missed! The manager offered another room, but I did not want to go through the same thing of finding it unclean. She then said she would have the room thoroughly cleaned, which it was. She then reimbursed me the payment for the whole weekend. I always carry Clorox disinfectant wipes when I travel, and wipe down everything on the airplane and in the hotel room. The condom was way beyond!!! Even if the normal cleaning is vacuuming around furniture in the room, a THROUGH CLEANING of the room should be done at some point!!!

Pool NOT open, NO hot breakfast July 4th 2021....Pool NOT open and they DON'T have a hot breakfast. Front desk ladies were very kind. Beds super comfortable and slept well. Room: hairs on the floor in the bathroom and room had a smell like it might have been a smokers room in the past. It made me congested. I saw reviews of place feeling unsafe, I would say that's untrue with my visit. This place needs to re-open their pool...the only hotel we have stayed at that pool that isn't open. They market a hot breakfast which is not accurate.

Pretty awful! Old smoke stink in room. Where the exhaust fan in the bathroom should be had a towel stuffed in it. Bathroom light bulb out and ant crawling on the ceiling. And don’t open the curtains. The windows are so dirty you can barely see out.