Hilton Garden Inn Ames

Ames, Iowa United States of America

Hilton Garden Inn Ames
4
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Jonathan R
358 days ago
Large, quiet and safe Excellent stay!! Staff was very friendly night and day. You have to pass the check in booth very close to enter so the front desk sees everyone coming and going from the front. We got Chicken tenders & fries and Street tacos for dinner. They were both delicious, warm and good portion. Stopped by bar before close the the manager was nice to talk to and made great drinks. Pool and hot tub are a bit small but not a lot of people there so didn’t feel crowded. The gym had everything you need to do a quick workout. The room was large (we had 2 beds) and quiet. They are doing some renovations so some of the paint looks spotty but not terrible. The rest of the hotel looked excellent and brand new with a large lobby to relax in with a drink or breakfast. We will be staying here next time we are in Ames.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Ames, Hilton Garden Inn Ames is within a 10-minute drive of Reiman Gardens and Stephens Auditorium. This hotel is 2.7 mi (4.4 km) from Jack Trice Stadium and 3 mi (4.9 km) from Iowa State Center.

Rooms
Make yourself at home in one of the 112 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and microwaves, as well as phones with free local calls.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.

Dining
Satisfy your appetite for dinner at Garden Grille & Lounge, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6 AM to 10:00 AM and on weekends from 7 AM to 10:30 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ames? This hotel has 2591 square feet (241 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jonathan R
|1 review
Large, quiet and safe Excellent stay!! Staff was very friendly night and day. You have to pass the check in booth very close to enter so the front desk sees everyone coming and going from the front. We got Chicken tenders & fries and Street tacos for dinner. They were both delicious, warm and good portion. Stopped by bar before close the the manager was nice to talk to and made great drinks. Pool and hot tub are a bit small but not a lot of people there so didn’t feel crowded. The gym had everything you need to do a quick workout. The room was large (we had 2 beds) and quiet. They are doing some renovations so some of the paint looks spotty but not terrible. The rest of the hotel looked excellent and brand new with a large lobby to relax in with a drink or breakfast. We will be staying here next time we are in Ames.
sdg2708
|1 review
Filthy Our room was absolutely filthy....sticky floors with with some sort of dried liquid that had not been cleaned/mopped. I tried wipping the floor with a washcloth ( see photo).The room smelled horribly. The bed was lumpy and very uncomfortable. The room was very dark and very poorly lit. I had to sit by the window to read as the light by the bed would not work properly. I wouldn't recommend this hotel.
GFKelly
|1 review
Closer to a Hampton Inn This is a Hilton Garden Inn in name only. The only food available in the market were pop tarts. The ice machine on my floor was out of order. The hot tub was out of order. My room had one (1) garbage can in it, in the bathroom. The only light in the bed space was the tiny light on a nightstand. The other furniture was low-end. It’s clear this hotel makes its money on big college weekends and ignores its maintenance etc during the off season. My favorite part of the stay was discovering that the shampoo container in the shower was empty. I made this discovery while I was in the shower. The man who handled breakfast did an excellent job, though he’d be better served with some help. Nope I won’t be back, and management won’t miss me
gstrube
|1 review
Update Needed The location of this property is very convenient being right next to Perfect Game bowling and mini golf. The down side is this property needs updated as the carpets were stained, bathtub was wore and wouldn’t drain, and lighting in the bathroom was very dim.
tombX928BQ
|1 review
Poor customer service. I have stayed previously at this property with no issues. However, I recently had two rooms reserved with points. Stayed the first night with no issue. The second night the staff claimed we were a no show on one room, and in order to complete my stay my credit card was billed, in addition to the points we already paid. As a ten year Hilton Diamond member, this marked the first time management has refused to make it right. The hotel manager has not returned my call. I will never stay at this property again. I have filed an appeal with the Diamond Desk at Hilton, and waiting for a response from them.

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