Clayton Hotel Belfast City

“An excellent hotel to stay for a few nights, but I wouldn’t recommend eating there. This hotel boasts a superb location, conveniently situated near popular pubs, diverse restaurants, and major public transport routes. The spacious guest room features comfortable furnishings, and the bathroom is modern, clean, and well-equipped with sleek fixtures and fresh towels. was disappointing. The chef prepared stir-fried vegetables in a way that lacked flavor and texture, frying them until they appeared dry and overcooked, resulting in a tasteless dish. Despite this, the staff members were friendly and attentive, offering good service throughout my stay.

Poor value for the money Rooms were terrible!!! I am not sure if that applies to 5th floor only but, the bathroom particularly was really filthy. There was hair tangled on the battery ( which obviously wasn’t ours), dirt on the bath tube ( It looked like no one cleaned it in a very long while). Disgusting! The lining on the bed looked extremely outdated and used as well as the towels. Dust and dirt in the carpet… I would’ve expected at least a pair of slippers considering the carpet state. Reception - neutral opinion. The staff could benefit of some customer care trainning, but apart of collecting the keys and leg them on check out, we didn’t crossed paths too much. Restaurant- decent food/ service but for a 4 star I would’ve expected a little bit more attention on the buffet area. We were eating breakfast at 8:30 and there were 2 slices of cheese left on the plate . Peppers and cucumbers looked like they have been from the previous day with peppers really wet/soggy… the cut fresh fruits tasted bad with the watermelon being slightly fermented, bread rolls could’ve been fresher, as well as the pastries… poor quality for the price we have paid. We have stayed 1 night, had to book the night before as they didn’t want to accommodate and early check in, and we had to check out at 11:00 . It was a joke of a service for 220£ I wanted to add some pictures for others to see the state of the rooms but can’t find the option. I am sure that for the same amount of money are better hotels in the area. I have rated 1 star as didn’t had an option to leave the star ranking section blank

One night stay I am very grateful for how well the staff looked after me in this hotel. Elle (waitress), Leon (waiter), the man on reception (I forgot his name but he was working on the morning of Tuesday 17th February) all looked after me well, but the man who stood out the most was Stuart/Stewart (the man who was working the night shift on Monday 16th February). Stuart/Stewart really made my stay SO enjoyable through his approachability, friendliness and how pleasant he was to talk to. Thank you Stuart for making my stay SO memorable and joyful!! I wish you well _

Nice hotel This is a lovely hotel. Honestly, I've been to the Clayton in Galway, but all the same. The din was so good, great craic down at the bar, but there are two downsideS. You have to pay for parking lyes you get a discount), but in my opinion £12.50 is a little overdrive because you've literally just putting a car in a place with lots of other cars. Also, the reception some times get the phone a bit too slow, but overall i still loved it. Staff are very friendly also.

Great choice Great hotel, convenient location for the city. It was my birthday, they had put up a banner and left a selection of desserts along with a card! So lovely. The staff are amazing we had a problem with the electrics which they sorted but as compensation upgraded us to breakfast service. I have stayed in Maldron hotels a number of times and always been happy with the stay - their sister brand, the Clayton exceeded my expectations. A great choice for Belfast City Centre. Special mention to Owen, Leon and Claudia absolute credit to the team. Leeanne and Angie Thank you ☺️