DoubleTree by Hilton Hotel Berkeley Marina

Berkeley, California United States of America

DoubleTree by Hilton Hotel Berkeley Marina
3.6
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Availability
toniturner
20 days ago
Just a Place to Sleep This hotel has 3 things going for it: 1) location, 2) friendly staff, and 3) decent food. Otherwise, this place is not nearly what I expected from a Double Tree by Hilton. The entire property is badly in need of a total renovation. The rooms are dumpy and are of questionable cleanliness. There were mystery spots/stains on the bathroom walls and the beginning of mildew/mold. My husband commented that the restroom in the lobby was cleaner than the one in our room. The chair and ottoman in the room were dingy and stained. The HVAC system is like one from an old Holiday Inn or Best Western. We could hear everything going on in the rooms above and next to ours, including being awakened by someone taking a shower in the room above. Windows hadn’t been washed in months (at least). Would not stay here again or recommend to others.

Amenities

Pool - Indoor
Spa
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
When you stay at DoubleTree by Hilton Hotel Berkeley Marina in Berkeley, you'll be on the waterfront, just steps from Berkeley Marina and McLaughlin Eastshore State Park. This hotel is 0.1 mi (0.2 km) from Cesar Chavez Park and 0.6 mi (0.9 km) from Adventure Playground.

Rooms
Stay in one of 378 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Dining
Satisfy your appetite with American cuisine at The Berkeley Boathouse, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, or dine alfresco. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 1:00 PM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Berkeley? This hotel has 30659 square feet (2848 square meters) of space consisting of conference space and 22 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
michaelbJ6482BX
|1 review
Dirty and Noisy Hotel Do not stay in room 1101 because it is next to the elevator and stairwell. Super noisy and people traffic through the hallway 24-7. The room is in need of immediate upgrading. Very dirty and room furnishings have mold from the moisture from the bay. Not much to brag about this property and the employees know it. Very low motivation from them. You gotta look at the leadership and know they just don’t care about customer service and clean accommodations
rdbublsk
|1 review
NEVER NEVER Stay in This Hotel!!! NEVER Returning in this hotel!!! I am a Hilton Honor's member and have stayed in this hotel few times before. I used to like this hotel as I lived in Bay Area for 20 years and used to frequent this hotel periodically. My last trip (actually last week) was a horrible experience. The rooms are tiny and not clean. The service is horrible. Several services (free ride to local short destinations, concierge services and room service) have been discontinued. The restaurant (Boathouse) is very bad and extremely expensive. I paid $22 for breakfast thinking that it is a buffet (they had buffet before) but found out that I have to order from a menu which had very limited choice. In my stay of 4 nights every morning I was told that their waffle machine is broken and not repaired!!! The shock of my stay is when I requested late check out as my wife was not feeling well and I was declined point blank after a charge of $67 for one hour extension. The front desk was not supportive. When I complained, I was accused of being rude which is shocking. Never blame a guest unnecessarily without reason. NEVER COMING BACK TO THIS HOTEL. Coincidentally, we moved from Berkeley to San Francisco Hilton at Union Square for stayed there for four night and needless to say, this was one of the best stay forever. Hilton knows how to honor their guests except the Berkeley hotel staff are rude and intimidating.
toniturner
|1 review
Just a Place to Sleep This hotel has 3 things going for it: 1) location, 2) friendly staff, and 3) decent food. Otherwise, this place is not nearly what I expected from a Double Tree by Hilton. The entire property is badly in need of a total renovation. The rooms are dumpy and are of questionable cleanliness. There were mystery spots/stains on the bathroom walls and the beginning of mildew/mold. My husband commented that the restroom in the lobby was cleaner than the one in our room. The chair and ottoman in the room were dingy and stained. The HVAC system is like one from an old Holiday Inn or Best Western. We could hear everything going on in the rooms above and next to ours, including being awakened by someone taking a shower in the room above. Windows hadn’t been washed in months (at least). Would not stay here again or recommend to others.
corac494
|1 review
Avoid this Hotel This place is a dump! The refrigerator doesn't work, the phone doesn't work, and the desk chair is shockingly beyond uncomfortable. I think a cement block would feel better. The hotel has a smell; the employee was smoking a cigarette at the front entrance, right at the door. This hotel is really run down and shabby. I think the website photography is drastically different than what you get in reality. So if nothing else, get prepared.
elenarA9807UY
|1 review
Inaccurate description Our room had a smell. It’s like they tried to sanitize/deodorize the room, but it left a strong chemical smell. The room we selected said “Two Queen beds”, the beds are actually full size, no Queen size. We stayed for three nights, on the second day of our stay we came back in the evening after a long day in the city to find our room not made. We came back to wet towels, trash not taken out, glasses and cups not replaced for clean ones. We were exhausted and just wanted to go to bed, yet we had to wait for our room to be serviced. We won’t be staying here again. Plenty of other options.

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