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Chateau Big Bear Boutique Hotel, BW Signature Collection

Big Bear Lake, California United States of America

Chateau Big Bear Boutique Hotel, BW Signature Collection
4
Availability
nsherwood
1 year ago
Great stay!! Best hotel in Big Bear. Quiet location, spacious spotless rooms, great staff, good breakfast,pretty grounds, couldn’t ask for a better stay. We reserved 3 rooms for a family vacation and we loved every minute of it. They even have a game room and the pool area is so pretty!

Amenities

Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor
Restaurant

Property LocationWith a stay at Chateau Big Bear Boutique Hotel, BW Signature Collection in Big Bear Lake (Winter Park), you'll be within a 5-minute drive of Snow Summit and Big Bear Mountain Resort. This family-friendly hotel is 1.7 mi (2.7 km) from The Village and 12.9 mi (20.8 km) from Snow Valley Mountain Resort.

RoomsMake yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.

AmenitiesAfter a day on the slopes, enjoy recreational amenities including a hot tub and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.

DiningEnjoy a satisfying meal at Tiffany's Bistro serving guests of Chateau Big Bear Boutique Hotel, BW Signature Collection. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other AmenitiesFeatured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Big Bear Lake? This hotel has 2077 square feet (193 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
nsherwood
Great stay!! Best hotel in Big Bear. Quiet location, spacious spotless rooms, great staff, good breakfast,pretty grounds, couldn’t ask for a better stay. We reserved 3 rooms for a family vacation and we loved every minute of it. They even have a game room and the pool area is so pretty!
markhT5589UW
Good, quiet room Second floor has a flight of stairs in the hallway, so there are only two rooms that you can reach without using stairs. My second-floor room overlooked the tennis court. The quarter-inch gap between the windows was enough to let in a little noise. Liked the USB-A and USB-C power outlets in the room! Quiet room, measured sound at only 30 dBA using an app. Big fridge but no microwave oven. Bathroom door is closed by a spring that squeaks a bit. When you leave the bathroom or have a shower, you might want to wedge the door open with the trash can to let fresh air in. Access and enjoy the public, paved Rathbun Trail behind the hotel. As in other hotels, take milk from the breakfast area to add to hot drinks in your room.
298carlg
Great BW! A very nice, good size room. Nice bed and good pillows. The most comfortable chair I think we’ve ever had in a hotel! The location is off the main road so it is quiet. Lots of choices for breakfast. Very nice front desk staff. We will definitely stay here if we visit again.
elenaaK1454PN
Ambience, Cleanliness, and Location I really like The Chateau Big Bear Hotel! It’s in a great location and is situated in a beautiful setting which is inviting, charming, and tranquil. They have a large parking lot, and the guest rooms were all recently remodeled to a modern design and are spacious, comfortable, and very clean. Each room has a fireplace, individual HVAC unit, refrigerator, and large wall mounted TV. They offer a daily complimentary hot breakfast buffet; and on Friday’s and Saturday’s they have their restaurant and cocktail lounge open which has great ambience with its beautiful Tiffany Glass Dome and big fireplace. During the last 6 months I have had 12 long term stays while remodeling our home, and with all of the amenities this hotel offers (including a business center, fitness center, outdoor hot tub and outdoor pool), I considered this my “home away from home”. The management and front desk staff were always friendly, welcoming and hospitable. I highly recommend it!
jamesrV6910HB
Avoid at all costs. Stay Somewhere else and save your money! Avoid this hotel at all costs. Overpriced, No Maid Service (yes, you have to take out the trash and make your own beds and change your own linens, as well as go to the front desk to get towels). Hotel says they have a restaurant, but they don't tell you it's only open 2 days a week and only on nights. Hotel says they are pet free but I saw people with dogs all over the place. Staff was unsympathetic when I discovered on our 2nd day our room was not made up or towels or soap replenished. When I talked to staff they said you have to submit a special request for that service and said it was my tough luck. Of course, they didn't even mention that on check-in. This hotel doesn't even deserve on star. Go somewhere else and save your money. I am a loyal Best Western customer and I stay at nothing but Best Western when I travel...but this hotel is the worst!!!!

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